Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent.
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Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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After the nation’s leading civic tech group cancelled its annual summit in March, organizers have started to host digital programming, with the second event now slated to take place this week.
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Even before COVID-19 consumed this nation’s attention, Texas faced strong headwinds to achieve a complete count. For starters, the Census is mostly being conducted online, but about 1.6 million households in Texas lack Internet access.
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Plus, University of Michigan launches an online guide to help stimulus check recipients; civic technologist creates free chatbots for health service; the New York State tech team attracts 6,500 volunteers; and more.
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The startup out of San Antonio gained enough clients and attention over the past few years that it felt a new name and mission statement were in order. It also announced two free tools for COVID-19 response.
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The U.S. Digital Response is a volunteer effort made of some 3,500 technology experts. Their mission is to help all levels of government meet increased service demands during the COVID-19 crisis.
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Shut down in 2018 and revived a year later by the Linux Foundation, the open source mapping platform has a new home with developers under the umbrella of the UCF, which suggests a closer relationship with urban work.
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Plus, government support groups launch a new COVID-19 local action tracker, the Civic Innovation Challenge kicks off with $9 million in funding, and the New York State Digital Service is now hiring.
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The Australian company continues to build out its EngagementHQ platform by partnering with adjacent technologies, following similar integrations with Balancing Act, Granicus, Konveio and Auth0.
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Government IT staff and industry researchers weigh in on how digital services are meeting their moment, with office buildings closed, Web traffic spiking and applications for relief programs becoming increasingly urgent.
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Plus, executive government leaders are taking to social media to address constituent questions; the Census is online as of now; Seattle’s firefighters are dancing for social distancing awareness; and more.
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Months before it amped up its local government efforts with a new mobile app for public agencies, the community-based social media platform Nextdoor had bought a competitor whose focus was citizen engagement.
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Plus, Bloomberg expands the COVID-19 Local Response Initiative to help communities receiving federal aid, the Ash Center for Democratic Governance and Innovation launches a new coronavirus resource site, and more.
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Topeka, Kan., has created a website to provide coronavirus crisis info to the public, and it is asking businesses to also use that site to answer questions to help the city identify critical infrastructure services.
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Organizers say that the project has already fielded inquiries from more than 1,000 volunteer technologists who are interested in helping local, state and county governments respond to the crisis.
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Wyoming Medical Center will expand its coronavirus services next week with a new telehealth program designed to help absorb the number of people concerned that they may have the respiratory infection.
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Plus, government advocacy groups create coronavirus resources online; state governments build digital platforms to centralize response efforts; top local gov philanthropy group convenes virtual workshops; and more.
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Advocates see telemedicine as an ideal way to bridge a gap between providing treatments for coronavirus and other ailments — and the long-term need to keep doctors and nurses physically apart from infectious people.
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Boston Public Schools received a shipment of Chromebooks for homebound students, days after Mayor Martin Walsh announced that schools in the city would close until the end of April to prevent the spread of coronavirus.