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States’ Path to Digital: Highlights from the 2016 Digital States Survey (Infographic)

Every two years, states are graded on how well they use technology. Our infographic outlines key findings from the 2016 survey.

Every two years, the Center for Digital Government and Government Technology take a detailed look at the status of IT in states, issuing letter grades based on their internal processes and use of technology to connect with and provide services to citizens. Our 2016 Digital States Survey infographic details key trends and areas of focus across the U.S. as states strive to increase efficiency and meet the expectations of the public in the digital age.

For more details, check out our story and interactive map that analyzes the status of each state’s IT initiatives and strategy. Click on the image below to view a full-size version.


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  • How the State of Washington teamed with Deloitte to move to a Red Hat footprint within 100 days.
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    Like many governments worldwide, the City and County of Denver, Colorado, had to act quickly to respond to the COVID-19 pandemic. To support more than 15,000 employees working from home, the government sought to adapt its new collaboration tool, Microsoft Teams. By automating provisioning and scaling tasks with Red Hat Ansible Automation Platform, an agentless, human-readable automation tool, Denver supported 514% growth in Teams use and quickly launched a virtual emergency operations center (EOC) for government leaders to respond to the pandemic.
  • Sponsored
    Microsoft Teams quickly became the business application of choice as state and local governments raced to equip remote teams and maintain business continuity during the COVID-19 lockdown. But in the rush to deploy Teams, many organizations overlook, ignore or fail to anticipate some of the administrative hurdles to successful adoption. As more organizations have matured their use of Teams, a set of lessons learned has emerged to help agencies ensure a successful Teams rollout – or correct course on existing implementations.