For the last several years, Contra Costa county has been using an Accela solution, 'PERMITS' Plus, for its permitting, planning, and inspection activities. By upgrading to Accela Automation, the county will take advantage of a Web-based, enterprise solution that is flexible enough to meet the needs of everyone in the agency. Employees will use the new application to automate permitting, inspections, workflow, project management, plan review, code enforcement and other critical functions. And since users will access the application using a Web browser, the county's IT Department will no longer have to configure and maintain the application on client machines, providing them with time to focus on more critical IT issues.
The county will be implementing additional business solutions that facilitate application processing. Accela Citizen Access will provide citizens with the ability to apply and pay for permits, schedule inspections, check the status of a permit or inspection, or print an approved permit directly from the Internet, 24 hours a day, 7 days a week. Accela GIS will incorporate map data from the county's GIS database and give staff direct access to all geographic land use, zoning, and infrastructure information associated with a parcel, permit, inspection or plan. Built on the ESRI ArcIMS platform, Accela GIS seamlessly integrates with Accela Automation to provide automated map analysis.
