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National Innovation Showcase.

Recognizing & showcasing innovations and best practices from around the country.

The Districts Awards Program recognizes and shares bright ideas across transit, transportation, libraries, fire districts, parks and recreation, airports, ports and more! Submissions will be featured online and in our monthly Districts Newsletter. Submit now! At the end of the year, we’ll recognize the top 10 submissions as our 2022 Innovation Award Winners (submit by August 5th) and announce our top award winner as the District of the Year.

2022 Citizens Awards

This category recognizes districts that have utilized tech to improve service delivery to citizens – for example, making physical services available online, deploying new citizen engagement solutions, enhancing user experience, et al.

Technology Innovation: Citizens
New collaboration portal for docents offers new features and flexibility
Central Contra Costa Sanitary District in California marks its 75th anniversary by launching immersive, multimedia site.

Over the past year, SEPTA has conducted extensive outreach to current and potential transit users to make the transit system more convenient and useful to residents.

The Massachusetts Bay Transportation Authority (MBTA) provides public transportation — including subway, commuter rail, bus, paratransit and ferry service — in the greater Boston Area. Last year, MBTA launched an easy-to-use online application for its Youth Pass program, which provides half-price fares to young riders with low income.
The Midpeninsula Regional Open Space District (Midpen) — which manages more than 65,000 acres of public land in the San Francisco Bay Area — launched a suite of interactive mapping applications to make its redistricting process more transparent to residents.
The Detroit Water and Sewerage Department, which serves nearly 700,000 people in the city of Detroit, upgraded its customer portal to enable city residents to conduct all water department business online.
Special Districts
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Technology Innovation Award: District of the Year - San Joaquin Regional Transit District
The San Joaquin Regional Transit District (RTD) – which provides bus service to the city of Stockton, Calif., and surrounding communities -- is the Special District Program’s 2021 District of the Year. RTD embraces innovation and experimentation as part of a holistic strategy to meet the changing needs of the community it serves. Even during the uncertainty of the past 18 months, RTD has continued to focus on innovation by reimagining its operations for a new hybrid workforce, launching sustainable fuel technologies for its fleet, and undertaking a first-of-its-type Next-Generation Study to better understand current and future transportation needs in its community.
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