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What Are Doctors' Offices Doing About Coronavirus to Keep Patients Safe?

Here is an example from one doctor's office.

Here is what one doctor's office is communicating to its patients:

At __________, the health and safety of our patients and employees are top of mind amid concerns about the spread of the coronavirus disease (COVID-19). We are here to serve you, and we want to share information with you about how we continue to operate safely and effectively. Our thoughts are with anyone affected by the coronavirus.

Steps we’re taking
• Our teams are closely monitoring information from the Centers for Disease Control and Prevention (CDC), and federal, state and local agencies to help ensure the actions we're taking are in line with the latest CDC recommendations and guidance. We are communicating regularly with our employees to keep them informed and to ensure their safety and that of our patients.

• Our team is conducting verbal health screenings for each person entering our buildings. If anyone is determined to be high risk or is showing overt signs or symptoms of the coronavirus they will be asked to reschedule their visit.

• In an effort to reduce contact, we are limiting the number of caregivers or family members accompanying patients to their appointments to one person.

• All of our patients have the option to provide their cellphone number to an employee upon arrival and wait in their vehicle rather than in our waiting room before their scheduled visit. All patients waiting in the office will be asked to distance themselves 6 feet from others.

• Our physicians and staff are highly trained regarding safe and sterile protocols and are practicing these procedures with great care. Additionally, we are conducting enhanced cleaning in all of our facilities and have hand sanitizer available in all of our locations for both patients and staff.

Eric Holdeman is a contributing writer for Emergency Management magazine and is the former director of the King County, Wash., Office of Emergency Management.