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Rhode Island Adds Disaster Recovery Software to Its Toolbox

The Crisis Track software will allow the state’s residents to expedite damage assessment collection in the event of a presidential declaration and will promote interoperability by integrating with other systems.

View from Providence City Hall in Rhode Island.
View from Providence City Hall in Rhode Island.
David Kidd/Governing
The Rhode Island Emergency Management Agency (RIEMA) just added to its disaster management toolbox in the form of Crisis Track disaster management software.

The software will be used statewide to help citizens collect and organize property damage assessment reports that will be crucial to support a FEMA disaster declaration. The solution, from emergency response firm Juvare, offers comprehensive disaster management, real-time data and analytics and enhanced community engagement.

Crisis Track "will enable the citizens of Rhode Island to directly report damage information to the state, and enhance the capabilities of Rhode Island’s emergency managers, making it easier for them to navigate the complexities of disaster response and recovery,” Sam Klietz, Juvare’s chief client officer, said in a press release.

The solution is expected to help expedite damage assessment collection and promote interoperability by integrating with commonly used systems such as WebEOC.

“At RIEMA, we are committed to using all of the technology available to us in order to facilitate the safety and security of Rhode Island residents after a disaster,” Marc Pappas, director of RIEMA said in the release. “This software is an important addition to the recovery toolbox at the agency.”

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Preparedness