CIO Scott Cardenas relies on analytics to understand what people are using and where they are going on Denver’s website.
Earlier this year, Denvergov.org took first place for city websites in the Center for Digital Government’s Best of the Web competition. Denver’s dedication to service delivery is what most impressed judges, and it’s that focus on the customer and connecting people with pertinent information that’s driving the city forward online.
At the Colorado Digital Government Summit in October, Denver CIO Scott Cardenas discussed how the city prioritizes Web features and what the next generation of mobile delivery will look like.
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