Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services. -
A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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With the help of social media, city governments have been able to build sustainable platforms for two-way conversations with citizens Instead of the traditional one-way city announcement.
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The lawsuit says the reassignment of Lt. Victor Gearhart has had a "chilling effect" on all officers' First Amendment rights, and that the policy represents illegal "prior restraint" on their speech.
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The Civic User Testing Group, one of SmartChicago’s anchor programs, it compensates residents from all corners of the city to test civic websites and apps.
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Throwaway phones are just one piece of the ever-widening technological arsenal of extremists and terror groups of all kinds.
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Snapchat, a nearly 5-year-old company, is a model for how Venice, Calif.’s new tech residents can help preserve its character.
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MetroNet seeks to deploy a 100 percent fiber-optic network throughout the city, which would connect directly to customers' homes or businesses.
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The dark web, commonly used for drug trafficking, prostitution or child pornography, is difficult for police to access because it requires specific software, configurations or authorization.
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Public officials need to understand how opinion research is evolving to meet modern challenges.
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Roanoke, Va.'s communication and media coordinator shares his strategies to make the most out of social media efforts.
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Google was notoriously vague about its project to bring Fiber to the city five years ago, and needs to be open and clear about its newest wireless experiment.
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Users can view revenue and expenditure trends, including by fund, department, expense or revenue type, gain insight into spending and revenues year-to-date and a five-year trend of what the town spends overall.
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An executive order will breathe new life into the commonwealth's civic tech push.
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The underground fiber cables that deliver broadband access have been laid in fits and starts in the state, creating a hierarchy of haves and have-nots.
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Employment lawyers and civil liberties experts generally agree that private companies have more leeway in putting restrictions on the social media posts of “at-will” employees.
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The legislation being hailed as an affront to net neutrality took a step forward in the House today against the wishes of consumer rights advocates and interest groups, and would likely face a presidential veto.
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The operation is one of the largest the FBI has conducted on the elusive dark Web, and led to the arrest of more than 135 people in 18 states on child pornography charges.
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The broadband service will benefit students who rely on the Internet for homework assignments, college applications and other school-related work.
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San Antonio is the second Texas city, after Austin, to receive the ultra-fast Internet speeds. Although there has been no definite date for the service to be available, construction is entering its final phase.
