Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services. -
A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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The new era of cybercrime requires little more than a credit card to launch an attack.
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Combating the Islamic State online is the least developed and most controversial part of the administration’s multi-pronged military strategy.
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Technology advances have made it easier for government agencies to forecast how demand for their services will change and how quickly.
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The 2020 census will be the first time people can respond online or by phone, rather than by filling out a paper form.
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The Bay Area transit system was unusually candid in their responses to rider complaints.
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The department plans to share information about events and services, in addition to ongoing crime or breaking situations.
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Supporters of rural broadband have tried for seven years to win approval of some form of legislation allowing local publicly owned electric utilities to expand their high-speed Internet services.
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Millinocket, Maine, is working with the ConnectME Authority, a state agency whose mission is to facilitate the universal availability of broadband access to all Mainers to attract businesses to the area.
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The service offered by Mediacom isn't limited to Jacksonville; it would provide 1 gigabit-per-second broadband services to virtually all of the 3 million homes and businesses within the 1,500 communities in the 22 states that it serves.
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Michigan is one of only two states in which both the governor's office and the Legislature are exempt from FOIA.
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The state elections board last year unanimously approved an administrative regulation to allow online registration just in time for the upcoming presidential election.
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For some Seattle Nextdoor users, what once seemed like a new, virtual neighborhood bulletin board has turned into an echo chamber for people agitated about certain city problems.
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Crisis situations are not limited to shocking acts of terrorism or massive hurricanes. Here are some tips to help agencies manage social media in these situations.
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The project was designed to link rural communities with high-speed fiber. but the House stuck the bill in its Political Subdivisions Committee, where it has languished for weeks and is expected to stay while the session ends.
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The bill requires fantasy sports sites to pay $50,000 initially, ensure players' money is kept separate from operating funds, and turn over annual audits for the state's Department of Agriculture and Consumer Services to review.
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Researchers have developed and studied an algorithm to help better predict online protest through the popular social media platform Twitter.
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Chairman Tom Wheeler’s plan would mean that in most cases, broadband service providers would need permission from customers to use or share the vast and potentially lucrative trove of data collected about them as they surf the Internet, send email or use mobile apps.
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The campaign against the Islamic State is being run out of U.S. Cyber Command, and details about the operations being conducted are scant.
