Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services. -
A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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Though the metro area has one of the nation’s highest rates of broadband adoption, progress in the Emerald City has stalled.
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The controversial decision is estimated to cost the state a minimum of $23 million.
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News and views on social media in state and local government in one tidy little package.
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After describing a county office as a "circus" on the social media site, the officer was suspended for 3 days.
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The state law would prohibit posting photos or information about accidents that could involve serious injuries before the police have notified the victim's family or friends.
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Jimmy Wales spoke recently, forewarning governments to take an in-depth look at how technology and social media is affecting people's lives -- and to not over-regulate.
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A new paper details how armchair activists – put together – can be a force.
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How cities with populations under 100,000 are using tech to provide creative and forward-looking services.
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After several complaints that the current website is too difficult to navigate, the Massachusetts capital has revamped its online presence.
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After a year of tense relations with police in cities across the country, some police departments are embracing social media to show the human side of their jobs.
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A look back at highlights and happenings in the world of civic tech.
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Digital collections are growing in substance as public institutions, like the New York Public Library, digitize more and more of their inventory.
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After being banned in Illinois and New York by the states' attorneys general, Rep. Tyler Vorpagel of Wisconsin is hoping to classify fantasy sports as games of skill to protect against anti-gambling measures.
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An online service checks users' Facebook, Twitter, Instagram and Google+ profiles for companies looking at potential employees, but the service may be used to vet potential immigrants.
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After several Portland Police Officers posted "I AM DARREN WILSON" pictures on their Facebook accounts, the chief ordered them to take them down, and has now implemented a new policy on what is acceptable to post.
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The new company, Keybase, will attempt to bring encryption technology to the masses using a concept called “public-key cryptography.”
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The Fresno PD has come under fire after implementing a program that combs through social media posts with phrases that they say could be attached to violent acts.
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The commission is now starting to examine new offerings by three ISPs, a move that could help clarify the line between promoting competition and improperly tilting the online playing field.
