Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services.
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A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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Terry Branstad is trying to take a proactive approach to cybersecurity, assembling the state CIO, the National Guard and private industry leaders to draft a strategy.
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The city of 50,000 people is an example that just because you’re a small government, doesn’t mean you can’t be on the cutting edge of technology.
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To improve the customer experience, the city’s curbside pickup information goes from Stone Age tech to cutting edge.
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The Storm Surge Inundation page is meant to give an idea of how the upcoming storms could affect the New Orleans area.
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Nationally, broadband-wired homes fell to 67 percent of households this year from 70 percent in 2013, while smartphone-only households rose to 13 percent from 8 percent over the same period.
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Although the project is expected to cost upwards of $10 million, officials tout that the network will attract business to the area and make up for the cost.
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A digital surge could potentially drive the terrorist organization into the online equivalent of a remote cave: the so-called Dark Web that is not indexed by mainstream search engines.
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For small and large businesses in the area, the portal brings together data on revenues, salaries, health insurance costs, supplier locations and more.
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As media outlets and the public at large pound on the digital front door for the latest poll numbers, results portals nationwide face the strain of hundreds of thousands — if not millions — of hits.
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The EPA may be in a legal battle over promoting a program on social media that many consider controversial.
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The Google Partner City program is providing Sanford businesses with online tools to help users find out more information about them.
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News and views on social media in state and local government in one tidy little package. This episode: an interview with Lauri Stevens, founder of LaWS and the SMILE conference.
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Plus, NYC teenagers create Live Time Closed Captioning system to help deaf individuals engage in naturally flowing conversations.
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With the growing popularity of services like Airbnb, Uber and Getaround, the tourism industry has had to adapt rapidly to accommodate the influx of vacationers.
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The list will launch with information provided by public records for every traffic stop over the last 15 years in the state, and will break down the information by race and ethnicity.
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Government needs to take an active role in not only proactively planning for its own use of the Internet of Things, but also in providing innovators with the regulatory environment needed to move forward.
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For Woodland, N.C.'s elected officials, the viral response to the solar blackout became a crash course on the power of social media.
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The existence of coded communications is a reality -- and the U.S. may not be able to do much about it.