Government Experience
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With the Ohio city pursuing major redevelopment, officials have launched an online permitting portal they hope will ease that effort. Cleveland’s building director explains what’s happening — and what comes next. -
The debut of the new website, PermitSF, comes after four months of development work with OpenGov. It reflects the growth of online permitting in governments across the country — a trend supported by AI.
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In 2025, the state launched its Frontier Stable Token and advanced system modernization; in 2026, the IT team will build on that foundation to leverage technologies like AI while building trust.
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Midland County, Mich., residents looking to track primary election results this week will need to head to a new website as the county has made the switch to Enhanced Voting.
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SponsoredA report on trends in the public sector reveals state and local government IT departments are looking to implement ITIL best practices and ITIL-aligned tools to better serve citizens.
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A longstanding goal of the California Department of Parks and Recreation to expand and digitize the trip-planning experience at the agency's 280 state parks and beaches got a big boost this week.
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Local governments have turned to GIS tech to enhance their election process, for staff and voters alike. This year, several jurisdictions will debut new features to further improve transparency and make voting easier.
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The state’s new Disability Information Hub offers information about state programs, resources and assistance for people with disabilities. Their input helped guide its development and design.
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The Section 508 Refresh Act, introduced by U.S. Sen. Bob Casey and others, would update Section 508 of the Rehabilitation Act, which requires agencies to make federal technology accessible — including websites.
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The report, from the Communications Workers of America, critiques federally funded broadband work by 14 counties in the South, Northeast and Midwest on metrics including availability of project information.
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The state announced the release earlier this month of a course on using generative artificial intelligence, for public-sector staffers in New Jersey and elsewhere. More coursework is coming later this summer.
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OpenCounter, known for its permitting and licensing portals, was one of the original six companies to form the company now called Euna Solutions. Now, OpenCounter will join a fellow permitting-focused company in Accela.
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MyCitations has helped about 177,000 people cut their court fines by an average of $277 each. Launched in 2019, it has yielded combined reductions of about $49 million. The tool is available at courthouses statewide.
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From principles of human-centered design to adhering to web accessibility best practices, the new issue of Government Technology explores what it takes to make online government truly work for all residents.
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With a new requirement from the Department of Justice looming, state and local governments must make their digital services accessible for people with disabilities, but not all are starting from the same place.
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A coding error in third-party software that the Washington Department of Fish and Wildlife used for its June special hunt permit drawings led to hundreds of hunters being told they won permits they shouldn't have.
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State and municipal agencies and one of the nation’s most populous counties are integrating AI and GIS into their permitting systems, adding automation and enhancing transparency to improve service and accountability.
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A new paper from the National Association of State Chief Information Officers explores the role of generative AI in improving accessibility for people with disabilities. It finds use cases and limitations alike.
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The New York State Office for the Aging is giving older adults more options to connect with each another and the world by providing them with a variety of technologies — and the skills they need to use them.
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SponsoredLearn how the convergence of self-service and automation in public-sector IT enhances efficiency for government agencies — streamlining access to services, freeing up resources and fostering innovation.
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Illinois has partnered with Google to launch a groundbreaking portal, aiming to streamline access to youth mental health services and break down agency silos. A project leader shared with Government Technology what they’ve learned in the process.
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