Government Experience
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Government procurement processes are evolving ahead of the April 24 deadline to comply with the Americans with Disabilities Act, as contract language is updated to integrate accessibility. -
The city recently launched its Kensington Dashboard, which offers a comprehensive picture of the area through data, to inform residents and stakeholders about progress toward resolving its challenges.
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A statewide effort led by the Controller’s Office has connected grant management directly to its enterprise resource planning system, changing how agencies track, process and deliver funding.
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Indiana is one of the first states to deploy a beta version generative AI chatbot on its official website. Conscientious of unintended consequences, Indiana is focusing on transparency, user feedback and iteration.
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Partnering is a critical piece of the California city’s strategy for digital transformation, informing its approach to digital equity and civic technology projects. A new digital inclusion plan builds on this approach.
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The deal, according to Granicus, will result in more data-driven and holistic views of communities for public officials. Simpleview sells CRM, CMS and digital marketing services for some 1,000 global destinations.
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If all goes as planned, newcomers will have an interactive way to get to know the town starting in October, after the town government collaborated with others on an illustrated map of downtown.
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The General Services Administration wants to sign up more state and local agencies to its authentication program, used to access benefits, transit discounts and more. New pricing could help with that effort.
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The chief judge for the Cobb Judicial Circuit, in Cobb County, has extended an emergency order on improving the filing and accessibility of paperwork. It follows an unsuccessful attempt to transfer the court’s online filing service to a new provider.
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States are investing in ways to incorporate the end user's experience into digital services, looking at how people truly use platforms and how to improve them. Some say it’s what government should have been doing all along.
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Burlington County, N.J., election officials are providing voters with an opportunity to familiarize themselves with the county’s new voting machines prior to the 2024 general election.
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Visitors to Virginia’s Natural Bridge State Park who are blind or visually impaired can now use RightHear technology to navigate the park’s natural wonders. Travelers can use it, too, to translate information in 26 languages.
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Cobb County is rolling out a site aimed at educating voters ahead of a transit tax referendum, during which residents will vote on the 30-year, 1 percent sales tax to fund public transit projects.
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Jeffery Marino, director of California’s Office of Data and Innovation, reminded attendees at last week’s Government Innovation Summit that they make the rules on implementing technology.
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There is a worldwide network of professional, around-the-clock agents who are lending their eyes through a phone app called Aira, which users can deploy at the state’s 42 parks.
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Iowa Child Care Connect, a new website unveiled by state Gov. Kim Reynolds, comes out of a recommendation from a task force she created to look into improving the access to and affordability of child care.
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Illinois' DMV modernization hit a snag with rampant no-shows for digital appointments. But a simple tech fix — text reminders — may be turning the tide. Government Technology dives into the data to reveal the impact.
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The exercise is an effort by Secretary of State Brad Raffensperger to reassure voters that voting computers can be trusted, along with upcoming testing to ensure they’re faithfully recording votes.
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The city of Waterloo’s finance committee approved purchasing 21 kiosks for $161,960 Monday. The kiosks will allow parkers to pay by license plate on the machine that resembles an ATM.
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In Wisconsin, the Chippewa County Sheriff's Office has launched a new app in an effort to connect the community with public safety, jail and sex offender information.
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Pinole, Calif., in the Bay Area, is using digital technology from eTRAKiT and Symbium to make permitting and approval faster and easier on home improvement jobs and rooftop solar installations.
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