Government Experience
-
With the Ohio city pursuing major redevelopment, officials have launched an online permitting portal they hope will ease that effort. Cleveland’s building director explains what’s happening — and what comes next. -
The debut of the new website, PermitSF, comes after four months of development work with OpenGov. It reflects the growth of online permitting in governments across the country — a trend supported by AI.
-
In 2025, the state launched its Frontier Stable Token and advanced system modernization; in 2026, the IT team will build on that foundation to leverage technologies like AI while building trust.
More Stories
-
New York City has announced the launch of the new Smart City Testbed Program, which will involve government collaboration with outside organizations to launch eight pilot technology projects.
-
A new report released last week by the Urban Libraries Council outlines five recommendations of how public libraries can use artificial intelligence technologies in their work to serve communities.
-
Accessing election information should soon be easier than ever for Effingham County residents after the Effingham County Board signed off on the purchase of new voter registration software.
-
The New York county’s district attorney has announced an online complaint form to report the myriad scams being perpetrated in cyberspace. Those reports will be reviewed by the Special Investigations and Prosecutions Bureau.
-
City Council District H candidates addressed making city communications accessible in multiple languages, including redesigning the city's website, at a forum held earlier this week.
-
Bringing a background as a private-sector product leader, Pennsylvania Chief Information Officer Amaya Capellán talked at NASCIO about using human-centered design principles to improve service delivery to residents.
-
The Philadelphia Mayor’s Office for People with Disabilities has created the Disability Characteristics Map using census data to represent the diversity in abilities of the city's residents.
-
At the NASCIO Annual Conference in Minneapolis, Vermont CIO Denise Reilly-Hughes explained how putting users at the center of tech projects results in better outcomes for both residents and state employees.
-
In the state’s busiest courthouse this week, clerks, attorneys and judges are preparing for a software launch designed to bring much-needed modernization to the state’s antiquated judicial system.
-
Georgia Secretary of State Brad Raffensperger has approved an upgrade of the state’s Dominion voting equipment before several local elections this fall, a test that could help prevent potential malware and hacks.
-
The Philadelphia Office of Innovation and Technology has created a Racial Equity Action Plan. Equity plays an integral role for an office tasked with supporting other city departments with technology.
-
The state of Minnesota’s Department of Public Safety uses translation AI tech in its Driver and Vehicle Services division, expanding access to government services for non-English-speaking constituents.
-
The latest publication from the National Association of State Chief Information Officers looks at strides government has made serving citizens in the digital age. The report compares current status to a 2001 call to action.
-
Santa Clarita, Calif.'s recent website redesign features improved navigation for users on desktop and mobile devices and integrates the AI chatbot, Ask Sammy, to help users find exactly what they need.
-
Grovetown, located near Augusta, has found quick success with digital civic payments after launching a Tyler Technologies app. What lessons does that provide for other cities, and what comes next?
-
For the Samish Indian Nation, the process of digitizing documents has helped to increase the resilience of some of the nation’s important records, helping preserve both language and culture.
-
The Albuquerque Police Department has implemented three new tools to help enable police to use a more informed response to calls for service. The tech could be especially impactful for community members with disabilities.
-
The single sign-on portal for government benefits and services is set to be expanded to all 50 states. The program was initially piloted in Arkansas in 2022 and has since been adopted by more than 40 federal and state agencies.
Most Read
- Defending Your Castle: Best Practices for Smart Home Security
- Signal Priority Improves the Bus Ride in San Jose, Calif.
- High School Tech Director Advises Ed-Tech Skepticism, Intentionality
- Mississippi AI Innovation Hub’s New Chatbot Targets Procurement
- Texas Could Pass Virginia as World’s Top Data Center Market
