Government Experience
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GL Solutions was recently awarded a contract by the state of Oklahoma to modernize its state licensing systems, marking the fourth state the company has worked with to revamp software. -
The startup, backed by two government technology veterans and other investors, uses AI to speed up the permitting process as many cities face housing shortages. Bellevue, Wash., is among the company’s early clients.
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The Olympia Police Department has contacted the vendor and requested their deactivation, which is imminent. The move follows community concerns around issues including privacy and immigration enforcement.
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Dallas Area Rapid Transit riders in designated GoLink zones can now access Uber, hail rides and pay for their fare within the GoPass app. This isn’t the agency’s first time partnering with the ridesharing company.
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Transparency, efficiency and citizen input are among the main ideals of the post-pandemic government landscape. Dashboard technology offers a way to do that but must overcome historical challenges.
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The city of El Paso, Texas, has partnered with the private sector to create the Economic Snapshot Dashboard, a data visualization that will paint a picture of the city’s economy as it grows and adapts.
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The city of Philadelphia has launched an interactive dashboard to make the city’s campaign finance data available and accessible to members of the public, the media, researchers and candidates.
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The city of Hoboken recently adopted a new platform that allows its residents to get information, make reservations and interact with the city around a variety of recreational offerings.
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Phoenix Public Works has added new technology to its composting facility to divert waste from the landfill to expand capacity in preparation for the Super Bowl and other events happening this weekend.
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CitizenKey, which began development last year, is built on the ServiceNow platform and can be used by small cities and larger public agencies. It is designed to meet the demand for more government digital services.
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The Michigan Department of Health and Human Services adopted a mobile application from Royal Philips to provide pregnant and postpartum Michiganders access to information and personalized content.
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The City Council has approved the allocation of $4 million to fix the ailing 311 system. The new system will require vendors to offer a mobile application and the ability to create reports based on the calls being received.
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During a panel discussion on the subject of data management, state data experts discussed the importance of intentionally obtaining data to inform decision-making and tell a story to those who use it.
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Rural parts of the state are seeing 24/7 book vending machines in places like city halls. The machines are meant to bridge the gap for areas not populated enough for a full-time library.
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The chief customer experience officer would work to uncover causes of pain points and help make government services more accessible. The consolidated ID effort, meanwhile, will be aimed at stopping account fraud.
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Maryland Gov. Wes Moore kicked off his first days in office with budget announcements and a series of executive orders, one of which will establish a new cabinet position within the administration.
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New software, called tip411, is making it possible for residents to submit anonymous crime tips to police via text message. The tool also allows the department to respond to the messages in real time.
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The GovTech 100 company sells process management software to U.S. and Canadian public agencies and has a growing business in the FOIA space. A private equity firm bought the company in 2021.
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The product launch from the firm comes as local and state governments focus more on accessibility and compliance issues. People with disabilities face significant challenges online, where many services have moved.
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The two startups will join forces on a push to make it easier to view and engage with public documents, including feedback-gathering exercises. The companies become closer via a local gov tech innovation hub.
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The Savannah/Hilton Head International Airport is leveraging AI technology to streamline the return process for items in the lost and found. The new platform will save time and stress for visitors and airport staff.
