Government Experience
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GL Solutions was recently awarded a contract by the state of Oklahoma to modernize its state licensing systems, marking the fourth state the company has worked with to revamp software. -
The startup, backed by two government technology veterans and other investors, uses AI to speed up the permitting process as many cities face housing shortages. Bellevue, Wash., is among the company’s early clients.
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The Olympia Police Department has contacted the vendor and requested their deactivation, which is imminent. The move follows community concerns around issues including privacy and immigration enforcement.
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Gov. Kristi Noem recently announced the launch of the South Dakota Citizen Portal, an updated website that improves service delivery for residents and collects new resources in one place.
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Plus, the Colorado Broadband Office is planning to connect more than 99 percent of households in the state, Arizona is investing $68.1 million in connectivity, and lawmakers ask the FCC to translate broadband labels.
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The state's third most populous county has changed its .com domain to a .gov domain in the hopes of thwarting election misinformation. The county appears to be the first in the Denver metro area to make the change.
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As government call centers grapple with the nationwide staffing shortage and an influx in demand, some are implementing artificial intelligence tools to improve wait times and accessibility for callers.
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If state lawmakers in Hawaii pass legislation to create the group, members will consolidate the state’s executive branch information technology services and staff within five years.
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Plus, the National League of Cities announces the innovation projects that have won its 2021 Capstone Challenge; applications are now open for a pair of digital inclusion grant programs in Maryland; and more.
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Luke Stowe, CIO for Evanston, Ill., gained a new title at the beginning of this month: acting deputy city manager. Government Technology spoke to Stowe about what this extra role means for him and his city.
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The efforts to extend language translation capabilities across all state websites that offer public services and COVID-19 information could be given more time by the state Legislature through a recent amendment.
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According to the Washington Department of Licensing, hackers indeed stole Social Security numbers and other personal data from at least 650,000 individuals through a data breach that might have occurred late January.
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In this week’s episode of “In Case You Missed It,” we take a look at how state and local governments are faring in comparison to private organizations in a new highly competitive labor market.
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Plus, a new online dashboard displays Tennessee's redistricting changes; New York City launches bill payment kiosks; MetroLab announces categories to the Civic Innovation Challenge; and more.
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Boston Mayor Michelle Wu announced a pilot that will make three Massachusetts Bay Transportation Authority bus routes free starting next month. The city is using federal relief dollars to fund the pilot.
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The U.S. Department of Labor has directed state unemployment agencies to expand overpayment waivers to jobless claimants who were not "able and available" to work during the pandemic.
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The personal data of more than 250,000 licensed professionals in Washington may have made it to the "dark web," where identity thieves gather information to enact their various schemes.
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Lawmakers took the first step toward creating the infrastructure to link New Jersey to this help line and a cadre of emergency services that will be offered to get people the help they need faster and with precision.
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The city is partnering with a digital services technology provider to advance online and contactless services related to building applications, documents and even inspections with the planning office.
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Digital Prince William, a program in Prince William County, Va., launched a pilot project offering free technology classes to older adults to teach them the digital skills necessary to operate mobile technology.
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The Santa Cruz County Board of Supervisors voted to allocate $500K in grant funding toward broadband access and to consolidate two county departments. The initiatives aim to better serve the county's residents.
