Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The U.S. Department of Labor has directed state unemployment agencies to expand overpayment waivers to jobless claimants who were not "able and available" to work during the pandemic.
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The personal data of more than 250,000 licensed professionals in Washington may have made it to the "dark web," where identity thieves gather information to enact their various schemes.
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Lawmakers took the first step toward creating the infrastructure to link New Jersey to this help line and a cadre of emergency services that will be offered to get people the help they need faster and with precision.
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The city is partnering with a digital services technology provider to advance online and contactless services related to building applications, documents and even inspections with the planning office.
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Digital Prince William, a program in Prince William County, Va., launched a pilot project offering free technology classes to older adults to teach them the digital skills necessary to operate mobile technology.
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The Santa Cruz County Board of Supervisors voted to allocate $500K in grant funding toward broadband access and to consolidate two county departments. The initiatives aim to better serve the county's residents.
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After the conclusion of an eight-month review of a ransomware attack on St. Clair County's computer system, local officials say over 600 people's personal information may have been seen or stolen.
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Florida might soon establish a national first within its Secretary of State’s Office: the Office of Election Crimes and Security. The 15-person office would be required to report its activities to the Florida Legislature.
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Michigan’s state unemployment agency is staring at a class-action lawsuit after it, through notices, told residents they must pay back overpayments in unemployment benefits that were approved by the state.
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The Greater Dayton Regional Transit Authority observed another decline in fixed-route bus ridership in 2021. To survive the future, the agency may have to rethink how it utilizes resources and meets customer demand.
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A federal judge is waiting on proposals from Georgia election officials who are suing over election security before potentially releasing a report that indicates how hackers can manipulate votes in Georgia elections.
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Middletown, Conn., has created a website for individuals, namely business and property owners, to apply for a slice of the city's $20 million in American Rescue Plan Act money. The city will also offer ARPA workshops.
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Residents can now update their government-issued licenses and registrations, receive proactive reminders and complete transactions through the new Texas by Texas digital assistant platform.
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Later this year, the Internal Revenue Service will require IRS website users to agree to biometric scanning to access tax records. Why should the IRS have the ability to put citizens' privacy at such substantial risk?
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New Jersey's smallest toll highway, the Atlantic City Expressway, will be the first to embrace an all-electronic toll collection system. A recent study indicates that cashless tolls are safer than cash tolls.
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As the 12-month digital equity pilot program funded by US Ignite enters its final quarter, stakeholders involved in the project are noting its achievements and looking forward to possibly extending the effort.
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The New York State Department of Labor created a Twitter account to improve access to information on training, employment, assistance programs, policies and more for New Yorkers who speak Spanish.
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According to estimates from Verizon, AT&T and T-Mobile, about 3.2 million people still use 3G devices. These customers could be left behind in terms of phone communications if they don't upgrade in 2022.
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