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GSA Uses Human-Centered Design for New Procurement Solution

The U.S. General Services Administration will provide new tools for both buyers and sellers with its 2022 spring release of the Federal Marketplace Strategy. Feedback from actual users informed this latest release.

Shutterstock/Anikin Denis
Government procurement is about to get easier for buyers and sellers, according to an announcement from the U.S. General Services Administration (GSA).

Before spring is up, GSA plans to unveil a solution that will improve the "buyer experience." The solution will include acquisition tools, market research solutions, documents, templates and pricing resources. The solution was driven by "human-centered design principles," meaning that GSA gathered detailed feedback from stakeholders — including buyers and suppliers — and used that information to guide development.

"With the launch of our new buyer experience, we highlight GSA’s commitment to our customers, suppliers and workforce while improving the buying process," said Sonny Hashmi, commissioner of the Federal Acquisition Service. "I am excited for our users to see what they helped develop and look forward to watching it grow and expand in the years to come.”

GSA will also assist vendors with the release of "new tools to reduce burdens and simplify the supplier experience." The tools are meant to help suppliers understand government procurement options, qualification requirements and the steps involved in submitting offers.

To learn more about GSA's previous and upcoming procurement solutions, visit the Federal Marketplace Strategy website.