Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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After the 2020 rush to get as much of government online as quickly as possible, 2021 saw sustained growth of digital services as more decision-makers realized its value for both staff and citizens.
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Yesterday, Rhode Island Gov. Dan McKee said an app that can show proof of a resident's COVID-19 vaccination status should be ready in a couple of weeks. State businesses can decide whether they require such proof.
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Virtual hearings and e-filing tools bring convenience — but not to everyone. Individuals representing themselves in civil cases can struggle with limited digital offerings and user experiences designed for lawyers.
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The New York police department is aiming to improve public safety and communications with an integrated technology ecosystem that includes a real-time crime center, cloud-based software and more.
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Yesterday, the ACLU said it filed a lawsuit against the Rhode Island Department of Labor and Training because the agency didn't respond appropriately to an ACLU records request about facial recognition.
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From state errors that caused overpayments to limitations that have prevented some people from getting benefits, many citizens in Michigan are facing a bureaucratic nightmare with the state unemployment system.
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The city of Gainesville, Fla., has selected a platform to manage the progress of its strategic vision. The new tool will help the city make informed decisions and increase transparency, officials say.
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A California Environmental Protection Agency tool gives certain areas an "economically disadvantaged" label for funding. But stakeholders in San Francisco argue the tool is keeping money from communities that need it.
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In Nevada, Elko County commissioners have asked the county clerk to consider alternatives to Dominion voting machines, the election technology that the county has been using since 2004.
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In the near future, residents of Mercedes, Texas, may be able to pay their utility bills using a form of cryptocurrency. The Mercedes City Commission voted for city staff to research the issue further.
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The amount of floating junk in space is increasing. The pieces of debris may pose issues for companies like SpaceX, Amazon and Boeing, all of which plan to launch new satellites for broadband connectivity.
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Yesterday, Mississippi announced two new types of digital identification. The first is an app that allows Mississippians to use a digital driver's license. The second is a digital certificate of COVID-19 vaccination.
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According to the findings of a state audit, an error in Michigan's unemployment insurance system led to $3.9 billion in overpayments to applicants who didn't qualify for the benefits.
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How virtual will courts be after COVID-19? In Oregon, Multnomah County Circuit Court is the only court with a fully virtual jury selection process. Stakeholders continue to examine the merit of other virtual court ideas.
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This week, the city of Philadelphia released its Open Data Dashboard, a platform that displays recently published data sets to increase transparency and to serve as a resource for other organizations.
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Benton County, Wash., residents can now go to a new $14 million, 23-acre building for a variety of services, including marriage license applications and property tax payments. The building opened yesterday.
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Yesterday, a fire that started near an overpass in Los Angeles damaged fiber-optic lines used by Spectrum. The company said outages were concentrated in South L.A., but other customers were affected.
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As part of a project that affects multiple departments, Ohio is requiring unemployment insurance filers to create an account with the state's OH|ID platform. The ID will allow access to other state programs.
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