Government Experience
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The executive order directs the Government Operations Agency to work with two state departments in areas including enhancing customer experience. The council, the California Breakthrough Project, had its first meeting in June. -
As the Americans with Disabilities Act turns 35 this month, states are conducting surveys to better understand the experiences of people with disabilities as well as the size and makeup of their disability populations.
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A bill signed by the state’s governor on Wednesday calls for the creation of digital driver’s licenses and other forms of identification. The state joins a growing club that has embraced digital IDs.
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Plus, the United States Digital Service has named Mina Hsiang to be its third-ever administrator, the Federal Communications Commission has met a new Emergency Broadband Benefit Program milestone, and more.
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Despite recent spikes in COVID-19 cases, some states, such as Georgia, Florida and Nebraska, have scaled back efforts to share relevant health data to the public. Health experts are raising concerns about transparency.
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The move closely follows ArchiveSocial's acquisition of NextRequest, meaning the combined company now covers social media communications, websites and public records requests in one organization.
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The latest acquisition in government technology could help agencies better fulfill records requests from citizens and others. Those requests have increased significantly during the pandemic.
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The COVID-19 pandemic heightened the need to address the digital divide in the Los Angeles area. However, it also led to funding and collaboration opportunities for government agencies to combat the issue.
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Dane County is growing faster than any other county in Wisconsin, so its transportation network has to change to accommodate demands. Transportation planners have released a map for residents to provide input.
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On Aug. 7, a ransomware attack, perhaps brought about by phishing, led to the shutdown of multiple systems in Twin Falls County, Idaho. Between 2018 and 2020, governments have seen 246 cases of ransomware.
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Pittsburgh has launched two transportation innovations to make multimodal trips easier to book and navigate, and a program to make a package of transportation options more accessible for low-income workers.
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Ohio has released a new website that gives state residents the chance to weigh in on the drawing of congressional districts. The maps will be redrawn next month by a bipartisan commission.
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A pilot project led by the South Carolina Department of Aging and Palmetto Care Connections aims to teach seniors the digital skills they need to combat social isolation and access telehealth services.
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Plus, Code for America teams with the U.S. Treasury Department on a tax portal, Pittsburgh launches a new public health dashboard with an equity focus, and North Carolina promotes rural broadband work.
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After a successful pilot program using what3words’ location detection tool, the Los Angeles Fire Department has officially adopted the technology to reduce the time required to locate and help callers.
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Florida’s unemployment insurance system had made strides to keep up with the number of jobless claims, but the progress has taken a significant hit now that hackers have stolen data and targeted the system.
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State and local officials are giving residents the ability to map and submit redistricting proposals online, to better gather feedback and provide the sort of transparency that could reduce gerrymandering fears.
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As two cities — Buffalo, N.Y., and Fairfax, Va. — embark on projects to implement augmented reality technology, questions arise on the effects the new tool will have in their communities.
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The FCC just released a new map showing mobile broadband coverage from the nation’s four major providers. The map aims to improve on previous data and is the first test of the criteria from the Broadband DATA Act.
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According to a statement released yesterday, officials in Joplin, Mo., believe the city lost its computer system in early July due to a ransomware attack. A ransom was paid to prevent sensitive data from being released.
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Plus, National Day of Civic Hacking is set for next month; the Department of Commerce is putting $268 million toward connecting minority communities; and New Jersey is helping hearing-challenged individuals get online.
