Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Plus, Cuyahoga County, Ohio, approves funding for a full-time digital inclusion staffer; Chicago launches a new data portal that details developer compliance with affordable housing rules; and more!
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States have made progress with budget portals that allow citizens to see how tax dollars are spent, but a new report shows they remain lacking in online transparency about economic development subsidies.
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Creation of a new Minnesota computer system for vehicle registrations and titles is on track to replace the much-maligned current one, according to a report, but some risks related to schedule and budget still remain.
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Plus, the CA.gov redesign is now underway; new tools created to help address online misinformation; Census State Data Centers are offering localized training resources for community groups; and more!
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Officials and stakeholders in Texas this week called for more cooperation from social media companies when it comes to proactively responding to threats that could lead to future mass shootings.
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By tapping human-centered design principles, the i-Team in Durham, N.C., has helped the district attorney remove 51,000 charges for 35,000 individuals, many of whom were facing restricted driving privileges.
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As Brockton, Mass., comes under scrutiny for failure to inspect thousands of apartments that have fallen out of compliance, officials have promised to implement tech changes to modernize code enforcement efforts.
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In the past, when police needed to reach the public, it meant holding meetings or going to news outlets. Now, law enforcement agencies are increasingly reaching the public through social media.
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Plus, New Yorkers are battling bad landlords with open data; the Hard to Count Census map has added new contact strategy data; a grant from the Knight Foundation seeks data for civic engagement stories; and more.
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The Louisiana Department of Health has partnered with vendor MAXIMUS to streamline Medicaid enrollment, creating the Healthy Louisiana app. Eligible residents can use the app to compare health-care plans and find doctors.
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Travelers will soon have publicly accessible Wi-Fi at service plazas along the Ohio Turnpike thanks to Agile Network Builders, which has announced a new public partnership with a state agency.
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A Charlotte nonprofit is working on creating a Web tool that will map all food sources in a multicounty region, hoping to create a resource for locating local markets, community gardens, farms and more.
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Removing barriers for people with disabilities of all kinds to access your agency's social media channels is not only the right thing to do, but it also ensures you maximize the reach of your messages.
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Peculiar, which is a bedroom community in the Kansas City metro area, has partnered with Comcast for high-speed broadband communications to support a number of city and community operations.
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As an increasing number of cities nationwide work to foster equitable outcomes for residents, Albuquerque has created a new case study for how data can be used in various ways to lift populations up.
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Mayor Kevin Faulconer appointed Andrell Bower as the city's new chief data officer, a position that has remained vacant since July. Bower is charged with evaluating new tech to streamline government processes.
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Submitting an anonymous crime tip or looking up the whereabouts of local sex offenders just got a whole lot easier with the recent introduction of a cellphone app by the Portage police department.
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New technologies, including electronic warrants and remote first court appearances during holidays and weekends, have eliminated a sizable chunk of paperwork for the judges in St. Johns County, Fla.
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