Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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New technologies such as electronic warrants and remote first court appearances for holidays and weekends have eliminated a sizable chunk of paperwork for the judges in St. Johns County, Fla.
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Dual participation in public assistance programs, which include Medicaid and SNAP, has been a long-standing and costly problem that can now often be fixed by deploying today’s new technology.
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Plus, the Digital Equity Lab at the New School releases a new guide to help communities prep for the first high-tech Census; the Knight Foundation puts out a call for public data innovation work; and more.
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Reporting a nonviolent crime in San Luis Obispo, Calif., now takes only a few clicks — rather than a phone call or in-person visit — now that the Police Department has rolled out a new online tool.
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Advocates for the deaf and other New York residents unable to make emergency voice calls say the new text-to-911 service, which was supposed to be available in early 2018, can’t come soon enough.
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Emergency dispatch staff operators in the Wisconsin county have a new tool, and it’s one that allows them to track 911 callers faster and more accurately than they have ever been able to before.
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The 100 new hotspots, which residents can check out for free, were distributed to Ottawa County’s public libraries in October after the county received about $81,000 in grant funding for the program.
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Cities frequently use RFPs and other traditional procurement methods when looking for technological solutions. But Carlsbad, Calif., has struck out on a new path with its recent request for qualifications.
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Though residents will be able to create a digital version of their driver’s license or state-issued identification for use on a smartphone, law enforcement may still ask for a physical version in certain situations.
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The $10.8 million advanced metering infrastructure (AMI) project is expected to break even in just under a decade. According to officials, roughly 80 percent of electric and water customers already have smart meters.
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County officials are looking at proposals to preserve physical copies of records like marriage licenses while making them available online. Some 80 counties in the state already offer these services.
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Plus, Cities of Service reveals three Engaged Cities Award winners at CityLabDC; a potential department merger in Chicago sparks a controversy within the civic tech community there; and more.
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According to David Ostrowe, the secretary of digital transformation and administration, some 4,000 people are already using a beta version of the smartphone-based identification. That number is set to grow this week.
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Rather than paying to make documents machine-readable in line with the 2017 Americans with Disabilities Act requirements, state agencies are opting to pull them offline. The decision has some concerned about transparency.
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Gov. Greg Abbott signed two bills into law in June to increase transparency in the state by closing public records loopholes and extending authority over official communication on state employees' personal devices.
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Tennessee's Memphis Area Transit Authority has contracted with Chicago-based Americaneagle.com to develop a cashless fare payment system. The upgrades play into the larger plan to reduce traffic and improve service.
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Mass., Chief Data and Digital Officer Holly St. Clair leaves to pursue job in the private sector. Gov. Charlie Baker tasked St. Clair with redesigning the state's website after she was promoted to her dual role in 2016.
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Loopholes in the Colorado Open Records Act (CORA) offer officials broad discretion over when to keep or delete the recorded history of public business — documents and correspondence included — a new report finds.
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