Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The upgrade consists of case, communication and document management through an online database. It allows county public defender’s offices to communicate more effectively with attorneys and clients.
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Gov. Brad Little unveiled new rulemaking steps this week, releasing a list that includes online posting of rulemaking public meetings, a new subscribe feature for administrative bulletins and more.
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Nearly 12,000 snowplows in the state will be outfitted with new software and equipment to more efficiently manage winter weather operations. The changes will mean better monitoring of routes, and vehicle maintenance.
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Some services offered by the New Mexico city’s Land Use Department will be unavailable for more than a week as personnel launch the EnerGov permitting system. The new technology comes on the heels of other major IT upgrades.
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A smartphone app called WayFinder is bridging the gap between the Ohio city’s public transit and the disabled community. The tool allows caregivers to find a route and add instructions and notifications specific to the rider.
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Likening the social media company to a “toddler who has gotten his hands on a book of matches,” the lawmaker criticized the company’s plan to launch its own digital currency during a Senate hearing Tuesday.
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Staggering national statistics show that nearly 60 percent of cardiac arrest victims don’t receive help until EMS arrives, but first responders in the Indiana city are hoping a smartphone-based tool can help change that.
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Forced to compete with local tech companies, the city has issued an RFP for a major hiring modernization project within its Department of Human Resources, with the goal of hiring better tech talent, faster.
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Plus, Pennsylvania data center makes Pittsburgh city parking data available to the public; Baltimore airport rolls out new tools for tracking flights and noise in great detail; and more.
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Officials are grappling with an existential question that quake-prone countries such as Japan and Mexico have faced before: Is it better to issue too many earthquake warning alerts or not enough?
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A proposed bill would force tech companies to tell users how much their data is worth. But how can a single number capture data's power to predict your actions or sway your decisions?
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Oregon Liquor Control Commission IT staff manually intervene every day to keep the state's third-largest revenue generating agency functioning as optimally as possible while mitigating system failures at least twice a month.
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The app was only designed to alert users physically located in Los Angeles County. What was felt Thursday, while seemingly scary, was actually not that bad — either level 2 or level 3 shaking, or “weak shaking.”
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Following confusion about the use of tornado sirens for heavy wind events, Warren County, Ill., is looking for a new way to alert the public about severe weather. An opt-in text system seems to fit the need.
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The Department of Transportation Motor Vehicle Administration will explore the durability and public safety benefits of digital license plates on 22 state-owned vehicles during a two-year pilot.
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Social media isn’t valuable to an audience if communications are too broad. Governments should work to understand what different kinds of information constituents might want and target their messaging accordingly.
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Plus, a look at state support for net neutrality; Boston overhauls its My Neighborhood Resources tool; Deloitte releases its Government Trends 2020 report; 18F publishes inclusive language guidelines; and more.
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The $194 million plan to upgrade the Bay Area commuter card system is being delayed, and officials are tight-lipped as to why. Some portions of the mobile application will be available in 2020.
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