Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The new website's design adapts better to any size of screen, no matter if the visitor is using a smartphone or tablet computer. The city paid $36,000 for the creation of a new website and another yet to come.
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The state has struggled to implement the program since its January 2018 launch. The half-day training session will focus on what officials overseeing the rollout have called a “complicated transaction.”
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Unlike more traditional coin-operated parking meters, the kiosks do not correspond to any specific parking space, meaning motorists can pay for time at a kiosk and park anywhere in the city.
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Building on lessons learned from the program’s past, this year’s iteration will see the national civic tech group more closely integrating its fellowship program with its network of hyper-local brigades.
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The county has been implementing UiPath robotic process automation for the past 18 months to increase staff productivity and morale, improve customer service and streamline business workflows.
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Legal settlements involving state agencies will soon be posted online, ending a long-standing process that required public records requests. The new system will post documents as soon as the law allows.
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Plus, Engaged Cities Award names finalist cities; Los Angeles unveils a new interactive map of local government property; a $12 million philanthropic endeavor supports economic mobility in 10 cities; and more.
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The department is short hundreds of officers and has struggled in recent years with response times. Officials hope the online reporting system will help speed response times to emergency calls.
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Roughly 1 million Ohioans have signed up for OH|ID single sign-on to access 100 government services and counting, as new state leadership brainstorms the creation of a digital wallet for residents.
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A new study in Los Angeles County has found that simply giving eligible people who seek information about food benefits the chance to immediately schedule an enrollment call makes a quantifiable difference.
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The Land Use Department is installing a new self-service system that will automate the process of submitting building plans and allow residents and contractors to file plans and revisions online.
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Plus, NYC’s deputy chief technology officer goes to work for the state; Grand Rapids, Mich., nets an accolade for data-driven governance; the White House OMB releases a federal data strategy action plan; and more.
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OpenGov-designed Oklahoma Checkbook provides users with an accounting of state expenditures and fulfills one of the governor's campaign promises to strengthen transparency and accountability.
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State Controller Brandon Woolf said Idaho residents deserve a user-friendly, searchable expenditure database to hold agencies accountable and to build trust. The portal adds a layer of detail not possible in previous efforts.
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Residents can use the app to report a pothole or code violation, upload photos, notify city crews of broken streetlights and follow the action city workers are doing to fix the problem, all in real time.
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A transformation two years in the making is about to change Gov. Asa Hutchinson's cabinet and state government as a whole. CIO Yessica Jones says the shift should make it easier to drive IT projects forward.
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Councilman Frank Carroll III is requesting that the city follow the lead of other area governments by soliciting bids for a camera system to record meetings in council chambers.
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The county will spend more than $800,000 to purchase the new voting system from Denver-based Dominion Voting Systems. Officials say the switch to centralized vote counting will cut the cost of the new system by half.
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