Government Experience
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The state has been trying to revamp a pair of aging IT systems for some time, with one being related to worker's compensation and the other being the state’s financial systems. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The blockchain-based token, believed to be the first from a U.S. public entity, is for individual and institutional use. The executive director of the Wyoming Stable Token Commission is planning what comes next.
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As cybersecurity risks continue to grow across government agencies, the little-known world of identity and access management still receives scant attention — but services can't move forward without it.
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States that undercount them risk losing everything from seats in Congress to billions of dollars in federal funding. The trick is to find them and get them to respond.
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With a former county executive currently on trial for financial malfeasance, the New York City area county’s new comptroller is using technology to promote transparency and establish open data best practices.
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The smartphone-based system will allow residents to vote from mobile devices using a unique code that will expire after a certain amount of time. Norwell is piloting the technology free of charge.
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The U.S. Department of Veterans Affairs and the Silicon Valley tech giant announced a new smartphone-based application that will allow service members to access health-care records from their iPhones.
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The consulting program is an internal version of a service that government has long had to contract from the outside, and it fits in with Philadelphia’s extant Innovation Academy, Lab and Fund programs.
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The suit, filed by legally blind Daytona Beach resident Joel Price, alleged the county government website discriminated against the visually impaired by failing to interface completely with screen-reader software.
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In 2014, OhioCheckbook.com became the first resource aiming to make all state spending information available online. Since that time, local governments have joined the transparency effort.
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A new program in the Virginia Beach, Va., jail is making it easier for inmates to communicate with their families through voice, text and video — but those connections come at a cost.
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Within this year’s Startup in Residence cohort, Civis Analytics is teaming up with the city to help residents there get a better understanding of what could happen to their homes during a major flood.
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Doth the CEO protest too much?
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A third-party smartphone application is being used to poll residents about pressing city issues. Officials say not everyone has time to attend meetings, so they hope the tool will help reach more residents.
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Like many other dispatch centers that have adopted the modern technology, officials in the Napa area say the text option is only to be used when a conversation is not possible for safety reasons.
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Instead of placing a piece of paper their dashboards, people just enter their license plate number into the app and the zone that they're in.
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For the first time, riders can now plan bus or rail trips on their Uber app. However, some transit experts caution against letting private-sector firms become the de facto mobility manager for a transit region.
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Facebook users no longer see the site as a confidant. They're struggling with how to deal with a messy codependence — and whether to just break up and move on with healthier friends.
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The state has created an official 24/7 chatbot named Agent Kay that is capable of answering hundreds of questions from residents about WebFile, the state’s full-service online tax filing portal.
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Our tool had let the public see exactly how users were being targeted by advertisers. The social media giant urged us to shut it down last year.
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