Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Data from the Digital Cities and Counties Surveys reveals that governments are either investing in or planning to deploy CRM systems.
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Every service request — by phone, mobile app or Boston’s Web portal — becomes a piece of data that can be used to track the city’s performance.
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While cloud doesn’t provide a huge price break compared to traditional 311 solutions, it does give cities flexibility, including the ability to set up and launch 311 quickly.
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The days when cities offered a three-digit hotline service have been eclipsed by what might be called the Amazon era, where customer service is paramount.
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In the first month and a half of 2016, alerts set up on the monitoring software went off at least 146 times, but none of the alerts documented over that six-week time span contained any hint of criminal activity.
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With nearly six months under her belt, Jones also talked to us about chatbots and artificial intelligence in government.
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The center seeks to provide a comfortable coffee shop experience for the Russell neighborhood, where residents often lack access to high-speed Internet.
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One opponent says that a bill to prohibit internet service providers from selling or sharing customers’ personal data, especially online browsing and search histories, is unnecessary.
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The toolkit is under public domain and includes tips, a website and scorecards.
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The announcement comes on the heels of an FBI investigation that included the serving of federal search warrants at three massage businesses in Joplin in late January.
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The agency used social media and drone technology as floodwaters threatened Beulah Valley after a quick-hitting rain and hailstorm.
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State law forbids two or more members of an elected or appointed board from discussing matters that may come before them for action outside of a public meeting that has been announced in advance.
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Beaver may enact a social media policy that would govern when and what borough employees can share on social media.
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Ajit Pai's light-touch regulations have garnered significant, and often colorful, backlash.
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New site stands to make process easier for both applicants and state workers reviewing applications.
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Stockton police released photos on social media of a man suspected of stealing more than five parking meters Monday and asked the public for information that may lead to an arrest.
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Congress is closely watching whether social media companies can solve the problem on their own.
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Such an innovation was urgently necessary in St. Louis County because of the opaque nature of the previous system.
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