Health & Human Services
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Commissioners OK’d spending about $39,000 for software to better coordinate crisis services, particularly around mental health and substance abuse. It is intended to improve public-facing case management. -
The state’s Department of Economic Security is on a journey to modernize the ways in which it provides human services. Now, officials are looking to integrate AI to help staff more efficiently serve clients.
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Toxic fumes from Hawaii's volcanic activity have started an effort to put various streams of air quality data into a centralized location.
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Plus, a new digital inclusion report ranks worst-connected cities in the U.S.; Boston deploys an interactive map for finding public restrooms; and San Antonio moves forward with innovation zones.
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A new mobile technology pilot could transform how a handful of agencies work from the field.
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Case studies from Washington D.C., Boston, New York City, and San Jose highlight the potential advancements and potential pitfalls of using predictive modeling to improve city services, and offer a few common considerations.
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California's Bureau of Cannabis Control issued the first round of temporary licenses for commercial cannabis businesses a little over two weeks before its official Jan. 1 launch. -
Unemployment consortiums among like-minded and like-sized states join forces to modernize old-fashioned gov tech.
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Officials are in favor of the change, stating that the new system should be less intrusive and faster.
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Data storage in the cloud by a 211 social services vendor may have resulted in the release of information on calls from Los Angeles County residents.
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As technology improves to map floodplains, the number of residents and businesses at risk is climbing fast.
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A new platform and cloud architecture scheduled to go live later this year is already saving Louisiana money and is expected to yield an improved IT experience for employees and residents.
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At a time when the state is turning its energy toward bolstering its cyberdefenses, the comptroller's office is tightening the purse strings on key tech upgrades.
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911 emergency responsive systems have been glitching all over the country recently which has brought serious attention to updating these systems.
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The state has 100 full-time employees dedicated to determining subsidy eligibility. One CIO thinks they could be freed up to do other things.
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Through a Clean Streets LA initiative called CleanStat, Los Angeles is the first city to map the cleanliness of every one of its blocks.
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Hundreds of police agencies in small towns, suburbs and rural areas across the country are checking in on seniors who live alone by offering them a free automated phone call every day.
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