Health & Human Services
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Commissioners OK’d spending about $39,000 for software to better coordinate crisis services, particularly around mental health and substance abuse. It is intended to improve public-facing case management. -
The state’s Department of Economic Security is on a journey to modernize the ways in which it provides human services. Now, officials are looking to integrate AI to help staff more efficiently serve clients.
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Toxic fumes from Hawaii's volcanic activity have started an effort to put various streams of air quality data into a centralized location.
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Plus, a new digital inclusion report ranks worst-connected cities in the U.S.; Boston deploys an interactive map for finding public restrooms; and San Antonio moves forward with innovation zones.
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The state has 100 full-time employees dedicated to determining subsidy eligibility. One CIO thinks they could be freed up to do other things.
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Case studies from Washington D.C., Boston, New York City, and San Jose highlight the potential advancements and potential pitfalls of using predictive modeling to improve city services, and offer a few common considerations.
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