"Process Mining 101" with Celonis' Chris Radich — ICYMI

At its core, the public sector is process driven. But when agencies lack insights into how their processes are executing, the results can be increased costs, decreased efficiency, lower productivity and lower constituent and worker satisfaction.

How can government agencies, already strapped for workforce talent and being asked to do more with less, improve their processes to deliver better services?

In this episode, Dustin Haisler talks with Celonis' Chris Radich about "process mining"—a state-of-the-art approach to understanding and optimizing existing processes and technology investments.

ON THIS WEEK’S SHOW

• Chicago Debuts New IT, Digital Services Strategy for City
• Rebuild Our Public Sector Before the Next Crisis
• Oregon Utilities to Use AI, Data to Predict Wildfire Threat

LEARN MORE

Learn more about Celonis.
Read about the ways that process mining can add value to government and citizens.

COMING SOON

“In Case You Missed It” is Government Technology’s weekly news roundup and interview live show featuring e.Republic* Chief Innovation Officer Dustin Haisler and Deputy Chief Innovation Officer Joe Morris as they bring their analysis and insight to the week’s most important stories in state and local government.

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*e.Republic is Government Technology’s parent company.