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Stories about state and local government using data and analytics capabilities to streamline operations, work more efficiently and provide public services as effectively as possible.

Research has shown that the Citi Bike bike-share program in New York City is predominantly used by men. How can local areas ensure a public transit system serves everyone? Experts weigh in.
Community Solutions' unique, human-centered approach to helping local government organizations tackle the challenge of homelessness is rapidly spreading to new communities throughout the country.
An internal audit implies the California Public Employees’ Retirement System has had trouble tracking retiree deaths, losing tens of millions in the process. One employee disputes the extent of the issue.
In his first year as Arkansas chief technology officer, Jonathan Askins brings his private-sector background to bear on state IT modernization, broadband and where the state stands in its ongoing data work.
Cook County, Ill., CIO Tom Lynch explains how making data-driven decisions based on good governance from the start would be the first phase if he were to build a new IT shop from the ground up.
With the understanding that IT people already know how to do technology right, Cabarrus County, N.C., CIO Todd Shanley says dedicated project management and analysis staff would be central to building his ideal IT agency.
Cities nationwide have begun to collect data to map extreme heat disparities in communities, and they are finding a wide gap of up to 20 degrees or more in a single city, often divided along economic and racial lines.
The Mobility Data Collaborative, in partnership with the Future of Privacy Forum, has created an assessment tool to help cities and other organizations protect the data collected within the transportation sector.
Due to concerns about self-driving accidents, the National Highway Traffic and Safety Administration has told Tesla to provide a significant amount of data on every car the company has sold over the last seven years.
Kaiser Permanente, a health provider based in Oakland, Calif., said a technology system hiccup delayed COVID-19 test results to different local areas in the state. Kaiser claims the problem has been rectified.