Opinion
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To avoid creating vulnerabilities, school IT leaders often find themselves saying "no" to new tools and systems. Instead, they should foster a culture of innovation by convening partners to figure out how to make it work. -
The Trump administration's efforts to slash funding from top research institutions across the U.S. is a gift to China and an injustice not only to top researchers and students, but to future generations of citizens.
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To find their way in a changing job market in which employers are replacing interns with AI, college grads must adapt faster than the technology trying to displace them, while jumping into more advanced work.
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The City of Lights has developed a world-class, open platform for digitizing city services. Already successful in Paris, the platform, which can power multiple services, could start to appear in U.S. cities soon.
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Ransomware attacks are on the rise across the country — 22 U.S. cities were hit in the first half of 2019. Some governments pay and some don’t, but to benefit everyone and stop the growing epidemic, no one should.
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Whether it’s e-scooters or driverless cars, cities face the daunting challenge of balancing innovation with public expectations of safety in the streets. The solution can be found with adaptive regulations.
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Today, customer service consists of a complicated, bewildering and not so effective array of tech and non-tech solutions. But artificial intelligence, used the right way, can deliver a far better experience.
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From Barcelona to New York, cities have figured out how to leverage technology and solve some of today’s most formidable socio-economic challenges. CIOs can now adopt these lessons learned for their own municipalities.
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To tame the onrushing technological tide, society needs dams and dikes. Just as has begun to happen with facial recognition, it’s time to consider legal bans and moratoriums on other emerging technologies.
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New technology has brought tremendous benefits to the emergency response community, but it has also brought significant change as well. Finding a better way to process that change will be the key to success going forward.
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The gap between proprietary legacy systems and transformative open source can be broad, but open platforms provide state and local IT with a promising, yet sometimes overlooked, third option.
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Turning data from the Internet of Things into something usable can be difficult. But smart cities are leveraging middleware and mobile tools to decode IoT data and turn it into intelligence.
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State and federal privacy laws have the potential to put those accused of crimes at an even greater disadvantage in an already unbalanced legal system by limiting defendants’ access to key evidence.
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While most public safety operations in an EOC are guided by time-tested principles, digital response before, during and after a disaster is surprisingly uncharted territory.
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While the private sector has struggled with unethical uses of data, government can learn from these mistakes and craft best practices by creating a data framework that is both principled and innovative.
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From 5G networks to specially equipped communications trucks and drones, the nation’s first responders have a growing arsenal of tech tools that keep them communicating during the worst kinds of emergencies.
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The rise of ransomware has forced local governments to take more aggressive action to protect their systems and data from attack. One novel approach involves crowdsourcing ethical hackers to find bugs and vulnerabilities.
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Thanks to wireless technology, the number of non-urgent, unintended and prank calls to 911 has skyrocketed. But dispatchers have a number of tools and strategies at their disposal to fight back.
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In many underserved areas of the country, to the chagrin of some early childhood experts, online early learning programs are growing as an alternative to traditional brick and mortar preschools.
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When cities like San Francisco block the use of a technology that continues to mature, they stall its progress towards becoming a safe and useful tool for public safety. Education and regulation should be the responses.
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GDPR has been in effect in the EU for one year, and regulators, consumers and businesses are facing its unintended consequences. Other countries can take those outcomes and do better with their own data protections.
