Although calls that reach relay centers via the Internet contain no calling party number or location information, TRS providers and their employees who process IP Relay calls can often identify wasteful calls. The Commission asked for comments on additional steps it might take to prevent misuse. It also asked whether it should adopt rules to guide the discretion of TRS providers in determining whether a call is illegitimate.
FCC Addresses Issue of Internet TRS Fraud
Seeks information and comments to prevent misuse
The FCC has opened a proceeding requesting comment on ways to curtail the abuse of the two Internet-based forms of Telecommunications Relay Service (TRS) -- Internet Protocol (IP) Relay Service and Video Relay Service (VRS). Such misuse, including, using IP Relay to make telephone purchases from merchants using stolen, fake, or otherwise invalid credit cards, or improperly using VRS as a substitute for in-person interpreters, results in improper compensation from the Interstate TRS Fund.
Although calls that reach relay centers via the Internet contain no calling party number or location information, TRS providers and their employees who process IP Relay calls can often identify wasteful calls. The Commission asked for comments on additional steps it might take to prevent misuse. It also asked whether it should adopt rules to guide the discretion of TRS providers in determining whether a call is illegitimate.
Although calls that reach relay centers via the Internet contain no calling party number or location information, TRS providers and their employees who process IP Relay calls can often identify wasteful calls. The Commission asked for comments on additional steps it might take to prevent misuse. It also asked whether it should adopt rules to guide the discretion of TRS providers in determining whether a call is illegitimate.
