Analytics

When it comes to accessibility and inclusion, there are steps local and state agencies can take — and others that should be avoided — to provide an equitable government service experience across populations.

According to an announcement from Boston Mayor Michelle Wu, Santiago Garces will become Boston's chief information officer in May. Garces will replace Alex Lawrence, who has served as interim CIO since November.

A review of the site this month by the Atlanta Journal-Constitution newspaper found data about vendors working with the city hadn't been updated for more than three years — since Aug. 3, 2018.

New Jersey's first electric bus charging equipment has been installed at the Newton Bus garage in Camden. The finished project represents a milestone in the journey toward zero-emission buses.

An official at the Department of Veterans Affairs said in a briefing he was confident the VA medical center in Walla Walla is ready to launch a new computer system that has caused a wide range of problems in Spokane.

The Coleridge Initiative’s Democratizing Our Data Challenge will fund the efforts of 10 winning teams from 21 government agencies and seven universities to expand projects related to education and employment outcomes.

The chancellor's office last year requested that the state's community colleges submit reports on enrollment fraud involving fake student bots, and nearly 40 percent failed to do so, exacerbating concern about the issue.

Funded by the National Science Foundation, researchers from several institutions are using deep learning to comb through satellite images for insights into climate change’s impact on permafrost.

The Pittsburgh Task Force on Public Algorithms has released recommendations for county and municipal governments that are interested in using automated systems for better decision-making.

Baltimore Police Department will use a new crime reporting system, joining law enforcement agencies across the country that have taken the same step, all of it as part of a change required by the federal government.

Frederick County planners would have more control over where companies could build data centers and what the facilities would look like under a bill the County Council is scheduled to vote on this week.

Mayor Randall Woodfin spearheaded work in Birmingham, Ala., that analyzed data around local skills and training gaps to help identify where the city could better focus efforts to drive economic mobility.

Work ground to a halt at Spokane's Veterans Affairs hospital Thursday after an update to a troubled computer system left patient data corrupted and unusable, according to patients and internal emails.

Broadband mapping is recognized as a complex, time-intensive process, as demonstrated by the experiences of the Federal Communications Commission and Georgia. But Montana was able to get a map fast. Here’s how.

The Tennessee Governor’s Office of Diversity Business Enterprise has announced internal and external dashboards to monitor government contracting with underrepresented groups across state agencies.

Savvy journalists flagging unreliable content, trusted local practitioners spreading truthful information, and AI tools charting the spread of manipulated narratives are being levied in the fight against misinformation.

In October, North Carolina tapped Carol Burroughs to be its interim chief data officer after the retirement of John Correllus. CIO James Weaver today upgraded Burroughs' status to that of permanent CDO.

A proposal to award many millions of dollars in state sales tax breaks to Amazon, Facebook, Google and other big tech giants over the next 30 years is now advancing through the Kentucky House.