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The FBI’s annual Internet Crime Report shows that emerging technologies are shaping cyber theft, with digital fraud and related losses reaching new highs in 2025, topping more than $21 billion forfeited.
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Plus, Massachusetts is distributing nearly 27,000 devices, the Atlanta Regional Commission is launching a digital skills training initiative, Nashville is working to expand language access, and more.
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The deal provides Motorola Solutions with HyperYou’s agentic AI for handling nonemergency calls, as well as real-time language translation. The general idea is that AI can help alleviate call center staffing shortages.
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Researchers worked with the Federal Reserve to create a predictive model that assesses hundreds of institutional characteristics to estimate the likelihood that a college might close.
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Schools in the state have until July 1, 2026, to enact their own AI usage policies. The new model AI policy is intended to assist districts, which can either adopt it or customize it to meet their needs.
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The largest city in Kentucky recently hired a public-sector AI leader, and marked the first AI pilot for the local government. Louisville, in need of affordable housing, wants to build AI leadership.
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New technology is helping digitize the credit card account management and accounts payable processes for the small Idaho city. Doing so has saved more than 100 staff hours a month.
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CIO Shawnzia Thomas decodes why "cyber discipline" drives AI, modernization, and trust in Georgia’s 2026 tech agenda, and how cyber resilience is achievable through digital literacy and upskilling.
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Stephen Heard, now the county’s permanent CIO, is a veteran technologist whose time with the local government dates to April 2007. Prior to becoming interim CIO, he was chief technology officer for five years.
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The state Department of Commerce’s Office of Artificial Intelligence Policy is working with an AI-powered health platform to support faster prescription renewals for state residents with chronic conditions.
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Having notched early success in piloting generative AI, leaders at the California Department of Transportation are realizing the need for a comprehensive approach to a massive storehouse of data.
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The Springfield Township Board of Trustees has enacted a 180-day moratorium barring data center plans from being approved or even accepted for review. If deemed necessary, the time period could be extended.
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IT infrastructure resilience, like modernization and citizen engagement, is an ongoing endeavor for officials in South Dakota, according to state CIO Mark Wixon — and one that intersects much other technology work.
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Modernizing education with artificial intelligence is less about buying this or that new tool than about new processes, new applications for data analytics, and reorganizing instructional priorities around new norms.
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State Chief Innovation Officer Dave Cole will remain under her administration, Gov.-elect Mikie Sherrill said. Outgoing Gov. Phil Murphy, meanwhile, signed a bill affirming the New Jersey Innovation Authority.
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Carnegie Mellon University is training a cohort of educators in Beaver County, Pa., with a background in AI who will be able to spur conversations about the technology and what it might look like in individual districts.
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As Anthology reorganizes under Chapter 11 bankruptcy, its ERP and SIS systems will move to the SaaS company Ellucian, which will invest more heavily in those areas.
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The state Department of Technology is piloting Poppy, a digital assistant available to state employees. It’s powered by ChatGPT and other publicly available generative AI tools.
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With AI taking the top spot for 2026 government CIO priorities, what are the next-level questions that leaders must focus on regarding AI projects and trends in the new year?
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Effective this year, Illinois will prohibit community colleges from using AI as the sole source of instruction for a course. It also directed the State Board of Education to develop guidelines for AI in K-12 by July.
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