Artificial Intelligence

A new report by the nonprofit Center for Democracy and Technology urges schools to balance efficiency gains with privacy, legal requirements and ethical considerations when utilizing AI in the IEP development process.

Boston’s new 311 system replaces one that could no longer deliver on the city’s needs. The no-code platform leverages AI to help officials be more efficient and agile as these needs evolve.

AI technology is quickly placing itself at the center of digital government tools. But the goals in using it remain the same: improving efficiency, saving money and achieving better outcomes for residents.

In the scramble to adopt and make the most of artificial intelligence tools, K-12 districts would do well to first ask student families and teachers what problems need solving, then develop a strategic vision.

Four of the eight gubernatorial appointees head up technology at a variety of offices and departments. They will join other public- and private-sector execs in offering guidance on adopting AI.

Colleges and universities are addressing AI use with a patchwork of policies, with many professors setting their own rules, leaving both students and instructors unsure where appropriate AI use ends and cheating begins.

Previously both CIO and CISO for Dallas, Brian Gardner has been heading cybersecurity in Austin since May. Here he explains the challenges of navigating a new city as well as emerging threats like data poisoning.

AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why fixing policies is the first step to successful AI in customer service.

By modernizing its 911 system and embracing automation, El Paso is delivering faster, more efficient emergency services with tools like a bot to take non-emergency calls and real-time language translation.

Demonstrating equity, transparency and accountability can guide AI in delivering value, Jaime Wascalus, CIO for Saint Paul, Minn., said Thursday during the second annual GovAI Coalition Summit.

State regulators approved a modified electricity rate for Consumers Energy customers, designed to let it serve data centers but protect consumers from increased costs. It’s the first of its kind in Michigan.

The 250 Forward Project, launched by a Birmingham-based nonprofit, connects students at Miles College and the University of Massachusetts Boston with mentors across business, technology and public service sectors.

Northern California prosecutors used artificial intelligence to write a criminal court filing that contained references to nonexistent legal cases and precedents, says a Northern California district attorney.

State, local and federal elected leaders examined the landscape around AI technology and policymaking Wednesday at the second annual GovAI Coalition Summit in San Jose. An industrial revolution, one said, is near.

The city’s new request for information invites innovators — from startups to major tech firms — to apply artificial intelligence solutions to city operations, public access and transparency challenges.

At a State of Education forum hosted by the Decatur-Morgan County Chamber of Commerce, school and college officials agreed that artificial intelligence has already become an essential tool for both teachers and students.

California's tech companies, the epicenter of the state's economy, sent politicians a loud message this year: Back down from restrictive artificial intelligence regulation or they'll leave.

Punitive, fear-driven approaches to rule-making about artificial intelligence in higher education can deepen mistrust, stress and disconnection among students. Alternatively, there are opportunities for teachable moments.