Artificial Intelligence

North Carolina's Department of State Treasurer experimented with giving state workers access to ChatGPT to track down lost money and double check local budgets. The tool saved employees time, but there were roadblocks.

New Chief Jason Stugelmeyer, a department veteran, is looking to improve its efficiency. Increasing technology use around report generation is one such potential area; using drones to improve officer safety is another.

A recent AI listening session in Washington, D.C., revealed a common trend in public sentiment around AI: The technology should be used to ease the experience of accessing digital government services.

Sixty-three projects funded by the California State University system are experimenting with generative AI, from single-course pilots to full program overhauls, and producing open resources for others to consult.

Off-the-shelf AI solutions like ChatGPT and Gemini are often too error-prone for effective use in the public sector. AI tools built on smaller, private data sets are more accurate and reliable for mission-driven agencies.

Plus, a program will provide Internet access to low-income New Yorkers, New Mexico has seen gains in broadband speeds, the National Governors Association is calling on Congress to fund broadband investments, and more.

State and college technology leaders examined how to use artificial intelligence most effectively at the recent Texas Digital Government Summit in Austin. Off the shelf, one said, may not always be the best solution.

Recognizing that complex admissions processes and expensive consultations were a barrier to college for many, a senior at Pine Creek High School made a website with an AI chatbot to answer students’ questions.

Luzerne County employees will start learning how to use an artificial intelligence program to improve county services, with around 35 to 40 county employees slated to learn how to use Microsoft 365 GCC.

Nik Blosser, whose resume includes federal and private-sector roles, will take the helm on privacy issues and artificial intelligence planning. He also serves as chair of one of Oregon’s oldest family-owned wineries.

Cities across the U.S. are implementing AI technology solutions to improve operations. Although their approaches are unique, they share a focus on prioritizing AI to improve sustainability in local government.

Spokespeople from the University of Wisconsin–Madison say new AI features added to some tools students and staff are using may require additional “evaluation on multiple levels from the university.”

The Delaware technology office created an Enterprise Policy on Generative Artificial Intelligence, to serve as guidelines and policy for staff who may use GenAI tools. It got a warm reception from state AI commissioners.

A new plan from President Donald Trump proposes that states with restrictive AI laws should lose federal funding. Government Technology analyzed more than 400 state laws to reveal which states would be at risk.

The California Council on Science and Technology has launched an educational initiative for elected officials and state legislative staff. It is intended to provide support for navigating the rapidly evolving AI landscape.

Artificial intelligence may have potential benefits for businesses across Connecticut, but U.S. Sen. Richard Blumenthal has raised concerns that an airline is using the technology to hike fares for consumers.

Two recent announcements by Instructure reflect a growing interest in industry partnerships and integrations to develop interoperable, purpose-built artificial intelligence tools for education.

The Delaware AI Commission signed off on a plan to develop a technology sandbox, where new agentic AI technologies and regulations can be explored. The first sector officials are interested in examining is corporate governance.