Code for America has announced the second cohort of state partnerships that will work with the organization's Safety Net Innovation Lab to rebuild and innovate in social safety net benefit delivery.
At the same time, however, government practitioners must not lose sight of the high bar and rigor required to achieve true use of human-centric design. Simply saying a product was created using the practice won’t cut it.
Hartley, a veteran of public-sector technology with more than a decade of experience within government, is the group’s new CEO, describing the position as “the perfect next step.”
The state of Colorado has launched a pilot program at the Pueblo Regional Center that uses virtual reality technology to train staff to better serve individuals with developmental disabilities and other health needs.
Plus, Vermont is the latest state actively seeking resident input on its digital equity planning, Hawaii's state digital equity leader is honored by a pair of new awards, and more.
The San Diego County Board of Supervisors has approved funds for an app that will allow outreach workers, paramedics, law enforcement officers and others to match homeless people with available shelter.
The Washington, D.C., Department of Corrections has implemented a pilot program to help individuals who are incarcerated gain access to cloud certifications that will help ensure they earn living wages upon their release.
By the end of the year, New York is poised to join nine states and nearly 20 others that right now offer mobile driver's licenses to their residents. The project is currently in the development phase.
To celebrate the 20th anniversary of New York City’s 311 service launch, the city released a State of NYC311 report detailing important statistics as well as some of the most outrageous requests received.
Utah's Chief Innovation Officer Rich Saunders discusses the keys to success the state has found for improving customers' digital government experience, as well as what innovations are coming in this space.