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The U.S. Digital Response, a civic tech organization, has announced the recipients of its 2025 Digital Service Champions Awards, which honor state and local government modernization efforts.
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A pact between the Southeastern Public Service Authority of Virginia and an AI-powered recycling company is expected to enable the technology to increase recycling and divert a significant amount of landfill waste.
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The Honolulu Department of Planning and Permitting has temporarily shuttered its building permit counter to resolve a backlog. Other services remain open. A “first look” at new AI software is imminent.
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The technology has begun responding to 10 types of low-risk, non-emergency calls, including information requests, for Emporia, Kan.; Lyon County; and Emporia State University. Escalations are transferred to humans.
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The $11.5 million allotment for the Commonwealth Office of Digital Experience is intended to support single sign-on access, website upgrades and broader modernization across agencies.
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The small mountain town of Vail, Colo., has introduced agentic AI tools to aid in fire detection, public engagement and other areas. Being more efficient with mundane, everyday tasks is a key focus.
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Georgetown University’s Beeck Center for Social Impact + Innovation has created a national map that highlights how governments are building capacity for 21st-century service delivery. Progress varies widely.
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The city’s existing system is legacy, and its bench of staff who can handle support is thin. City Council members awarded a three-year contract for new software, after the city received four such proposals.
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A new multi-agency effort is intended to bring AI tools to residents, to simplify access to benefits, reduce child poverty and improve housing access. The endeavor will let staffers embed AI in daily workflows.
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The new Heartland AI Caucus unites six states under bipartisan leadership to shape regional AI strategies and foster innovation. Arkansas, Illinois, Louisiana, Ohio, Oklahoma and Tennessee are founding members.
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The program will debut on a handful of streets in town limits. Drivers observed going 10 or more miles per hour over the speed limit will be cited. The technology will only capture images of speeding vehicles.
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The Lagunitas Creek Spawner Dashboard is a resource offered by the Marin Municipal Water District, and it shows nesting grounds for coho, chinook, pink and chum salmon as well as steelhead trout.
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A test run of ShotSpotter technology announced in 2024 was funded by part of an $800,000 federal grant. The project was never activated; the decision follows a “comprehensive reassessment” of police priorities.
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The borough Police Department used a state grant to buy four new body-worn cameras and three automated license plate readers. It includes a 10-year vendor contract that will enable periodic technology replacement.
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Los Angeles County is using new technology in its L.A. Found program, which aims to help the county find people with Alzheimer’s, autism, dementia, or other cognitive conditions who may wander.
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The AI Readiness Project is an endeavor intended to help states, territories, and tribal governments build their capacity to use AI responsibly through convenings, knowledge sharing and pilots.
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The city has smoothed its development review process, expanding the types of projects that can move forward without conditional use approval. New software is next, coming this winter or spring.
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Police in Gig Harbor, Wash., are the latest Pierce County law enforcement agency to acquire a drone. Plans are for it to assist in areas including missing persons investigations and tracking suspects.
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As the invasive insect spreads, putting plant populations like grapevines and their related industries at risk, governments at all levels are using technology like drones and GIS to monitor the issue.
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Through the new Vulnerability Disclosure Program, state officials invite ethical hackers and residents to help identify and report online vulnerabilities. The initiative covers a range of agencies and partners.
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Officials are no longer using cameras that read license plates, while they seek a court ruling on whether images recorded are public record. The city’s seven such cameras were disabled in June.
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