Cloud

Not a cyber attack, the “internal service degradation” on Cloudflare’s network interrupted online operations for several states, municipalities and regional transit, health and human services organizations.

A recent Amazon Web Services report points to continued global cloud growth across sectors, with security, compliance and cost ranking among the key factors shaping adoption.

An early-morning disruption for Amazon Web Services caused widespread errors across key cloud systems — a reminder of how dependent state and local agencies have become on centralized infrastructure.

Oklahoma and Arizona are among the states moving agency call centers to the cloud to shrink the size of their customer queues, expand self-service options and offer multilingual capabilities.

Michigan’s cloud-based system, now in implementation, aims to integrate and refine data from across districts to provide deeper insights into student performance. A small-scale deployment is expected this month.

The education-focused AI tool from Anthropic is now easier to access through Amazon’s cloud platform. Universities already working with AWS can leverage their established AWS agreements and manage subscriptions centrally.

The Cyberinfrastructure Alliance for Oregon is part of a larger effort to develop computing infrastructure across public state universities and enable research and innovation in next-gen tech like machine learning and AI.

Virginia is innovating and building momentum for technology in 2025, from moving to cloud to implementing AI, state CIO Bob Osmond said — aiming to carry that energy into the next gubernatorial administration.

Value and function are key for the nation’s largest probation department, so far as technology is concerned. Showing solutions can smooth workflows and perform as advertised is essential, the agency’s deputy CIO said.

In working with Kyndryl to replace its mainframe with the company’s MAX platform, the Virginia Department of Motor Vehicles looks to give visitors more options and have staff handle complex tasks.

Emergency dispatch officials in Fairbanks, Alaska, the interior’s most populous city, have moved to a cloud-based communications platform for increased resiliency. Doing so enables staff to work remotely if needed.

While the trend in recent years has been toward cloud solutions, there's still value in on-premise data infrastructure that offers lower costs and more security. A hybrid approach may be the best bet.

Iowa CIO Matt Behrens explains how his team spent the past two years completely reorganizing how the state runs IT, with a four-phased approach that eliminated redundancies, streamlined systems, and made state government more efficient and effective.

New features in Internet2's Cloud Scorecard for research and education enhance search capabilities and include questions about artificial intelligence to help institutions find cloud services that best fit their needs.

A new report just released by Forrester highlights the growing cloud footprint in the public sector globally, along with challenges ahead in areas such as security and modernizing core applications.

Security experts are currently tuned in to FedRAMP program changes and the potential impact on the way businesses work with government agencies. Some outcomes from its emerging 20x initiative will likely take time to become clear.

The U.S. General Services Administration’s Federal Risk and Authorization Management Program, known as FedRAMP, will develop and implement a new approach to authorizations to make them easier and cheaper.

North Carolina Chief Information Security Officer Bernice Bond, who started work March 3, underscored that communication, collaboration and education help smooth the path to effective information security.