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Coverage of the COVID-19 pandemic and government’s response to it, including its impact on digital service delivery, as well as how and where work is performed. Includes stories about technology’s role in vaccine distribution, as well as accelerating the transformation of state and local government operations using solutions like cloud computing, chatbots and data analytics.

A newly created pandemic response website in Pennsylvania summarizes the program distributing federal resources, the amount of funding received by the county, and the status of programs and projects.
The California Department of Public Health recently developed a chatbot to help answer questions and combat misinformation related to COVID-19 vaccinations. What’s more is that the resource was designed with equity in mind.
The Miami-Dade Transportation Planning Organization has identified a “telecommuting group” in its planning. The organization wants to better serve and understand the workers who no longer travel to an office each day.
Cities like Los Angeles worked fast during the COVID-19 pandemic to radically change the way we think about sidewalks, curbs and parking areas. Many of the changes government and businesses made are here to stay.
Madison, Wis., is slowly moving from online to in-person committee meetings after two years of nearly exclusive online remote municipal sessions due to the outbreak of the COVID-19 pandemic.
Charges have been brought against more than a dozen individuals in Oregon who attempted to apply for more than $180 million in fraudulent federal relief money. Investigators expect to find more fraud in the coming years.
Plus, the FCC has opened an inquiry seeking public comment on what constitutes digital discrimination, New York state undertakes major effort to enroll eligible families in federal broadband programs, and more.
Chiefs for Change released a comprehensive tool to help education leaders at the state and local levels to tackle mental health. The resource fills in gaps where K-12 students who need support might be overlooked.
A survey of several hundred public officials at all levels of government polled their thoughts on artificial intelligence, resiliency, climate change and more when thinking on the infrastructure needs of tomorrow.
A preliminary report from the state Department of Public Instruction found negative impacts from the pandemic for all students, for all grades, for almost every subject, with in-person lessons yielding better results.