Data

As a major California public transit agency grapples with ongoing public safety, funding and ridership challenges — the same issues many transit agencies are facing — its use of surveillance technology is evolving.

President Joe Biden signed an executive order to regulate artificial intelligence, but how are state and local governments handling it? Many are exploring how AI can enhance services, while others are temporarily banning its use.

The state recently launched an in-house secure online auction site, overcoming unique challenges. The project is projected to save the state $250,000 a year. Here’s a look at the most popular items listed.

A small North Carolina town hosted a test pilot of an all-electric, autonomous public transportation shuttle. Survey data reveals what riders said about how they felt before and after riding. 

The Michigan Supreme Court has expanded new technology to make mediation services available to parents with busy and unpredictable schedules — but can domestic issues really be settled through text?

Survey data reveals rural libraries are significantly less likely to offer STEAM programming than their city or suburban counterparts. Here’s how small-town librarians are breaking past funding and resource roadblocks.

The U.S. Department of Labor has awarded the grants in an effort to modernize IT infrastructure for unemployment programs with cloud technology and user-friendly interfaces. Here’s who got the money.

Topline data on priorities, tech spending, innovation and workforce from the leading counties in this year's survey from the Center for Digital Government.

The use of chatbots is exploding across government agencies at all levels, according to survey data. A local government expert weighs in on the dos and don’ts of implementing one that actually works.

New York City leaders pleaded with social media companies to do something about the deadly trend of subway surfing viral videos. Now the tech companies are removing dangerous videos and publishing the city's PSA content.

“What’s in a name?” As some government agencies make their chatbots more human than ever, explore a growing cast of AI characters.

As a majority of states have moved to adopt sexual assault evidence tracking technology, some are fumbling launch deadlines and others have yet to make any significant progress to upgrade antiquated processes.

Thousands of files have been uploaded to public data portals by local and state government agencies. Access data from San Francisco may hint at what the public actually wants to see.

Within the first 24 hours of the social media platform’s launch, many government agencies and officials are already active on the Twitter competitor Threads. Is it the future of social media?

Following challenges to the federal government’s broadband data from local governments and residents, the White House has released each state’s funding amount for broadband projects. Alaska received the most per capita.

As citizens turn to online platforms to voice their satisfaction or displeasure with government services, some social media companies are encouraging the public officials behind those accounts to react publicly.

One of the nation’s largest libraries has nearly doubled its collection spending in the last five years in an attempt to keep up with patrons’ digital demands. But the push has introduced new headaches.

Libraries once struggled to keep up with demand for public computers. Now branches are removing them as they move toward a future built on providing a wide array of technology to patrons.