Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The southwestern Arizona government has named Jeremy Jeffcoat, a former city of Yuma tech exec, its CIO. Before his time at the city, he spent more than a decade supporting Yuma County IT operations.
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The City Council approved a 60-day police department trial of bodycam software that uses AI to analyze video. It will automate the review and categorization of footage and evaluate officer performance on calls.
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Plus, Massachusetts is distributing nearly 27,000 devices, the Atlanta Regional Commission is launching a digital skills training initiative, Nashville is working to expand language access, and more.
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As the role of the CIO continues to emerge and evolve, the National Association of State Chief Information Officers looks at how business architecture can be leveraged in ongoing transformation.
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Plus, the National Digital Inclusion Alliance launched a map of affiliates, Utah libraries have new digital resources, and broadband legislation — one of which addresses the future of the BEAD program — has been introduced.
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The state’s new LAUNCH portal brings together career resources, employers and job seekers. A collaboration with a national nonprofit, it uses artificial intelligence and data to supply targeted listings.
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A sewer district in Ohio is using rain gauge data, coupled with radar and other inputs, to better understand how rain events will impact its service area. The goal is to inform residents about extreme weather.
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The western city has elevated its IT director, an 18-year staffer, within management. Officials have also named an interim replacement while a job search is conducted for a permanent technology head.
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About 70 staffers at the federal digital consulting office within Technology Transformation Services were reportedly dismissed over the weekend. Its work has included the site login.gov, a single logon to popular federal sites.
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SponsoredA new Florida law allowed counties to publish public notices on publicly accessible websites. null jumped at the opportunity, streamlining its notice practice to improve citizen accessibility while reducing government costs.
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The director of the state Department of Tax and Fee Administration is stepping in for Government Operations Agency Secretary Amy Tong. The former state CIO will continue to lead on efforts around innovation and efficiency.
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From theory to practice, regional security operations centers empower college and university students to apply cybersecurity learning in real-world scenarios, while providing protection to cities and others needing coverage.
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A House bill would create a database to track information on the progress of certain individuals with felony convictions. Its aim would be to help those eligible determine whether their voting rights could be restored.
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State officials are investigating the electronic theft of more than $10,000 in federal Supplemental Nutrition Assistance Program benefits from at least 71 Meadville residents. Precisely how the incidents occurred is unclear.
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As part of its proposed 2025-2026 fiscal year budget, Maggie Valley Police Department is seeking funding for the two cameras. Their installation would connect the department to data from a national camera network.
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Local IT leaders in California and Delaware wield innovation and collaboration to reimagine technology, integrating community dialog into modernization to deliver projects that reflect a variety of feedback.
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State officials have made several changes to the IT procurement process in an effort to expand public-private partnership opportunities, increase efficiency for businesses, and save taxpayers money.
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Nearly two dozen cities have been awarded the What Works Cities Certification, which recognizes localities for data usage to inform policy and funding, engage residents, evaluate programs and improve services.
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The deal comes as emergency communications and dispatch technology offers more real-time data and mapping tools, among other advances. RapidDeploy launched in 2013 and has raised more than $80 million in funding.
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Gov. Ron DeSantis’ fiscal year 2026 proposed budget recommendations include funding for state IT projects across criminal justice. Initiatives include hardening security, replacing infrastructure and a platform upgrade.
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State legislators have introduced a bill that would activate mobile or digital driver’s licenses, and ID cards. The benefits, a sponsoring state senator said, include streamlining identification and age verification.
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