Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The southwestern Arizona government has named Jeremy Jeffcoat, a former city of Yuma tech exec, its CIO. Before his time at the city, he spent more than a decade supporting Yuma County IT operations.
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The City Council approved a 60-day police department trial of bodycam software that uses AI to analyze video. It will automate the review and categorization of footage and evaluate officer performance on calls.
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Plus, Massachusetts is distributing nearly 27,000 devices, the Atlanta Regional Commission is launching a digital skills training initiative, Nashville is working to expand language access, and more.
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Illinois' DMV modernization hit a snag with rampant no-shows for digital appointments. But a simple tech fix — text reminders — may be turning the tide. Government Technology dives into the data to reveal the impact.
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In Broward and Palm Beach counties and elsewhere, the sheer number of visitors to county elections websites delayed results reporting. Actual tabulation of ballots, which is not done online, was unaffected.
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Wi-Fi at Dwight D. Eisenhower National Airport remains out, after an incident in May took the Kansas city’s computer systems offline. A new system is in the works, but temporary Wi-Fi may come online this fall.
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Policies governing artificial intelligence must be broad, yet deep enough to guide years of use cases, officials said at last week’s Los Angeles Digital Government Summit.
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The division, which debuted in January, works to provide more accessible, user-friendly and cost-effective digital services. Its new leadership team will bring a variety of essential skills in-house.
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Clark County, home to 70 percent of Nevada voters, implemented the centralized system last year, but on Saturday, the state’s remaining counties were added. Nevada now has one database for voter registration information statewide.
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Californians will soon be able to store their mobile driver’s license (mDL) or state ID in their Apple Wallet or Google Wallet, on their mobile device. More than 500,000 residents have obtained mDLs in an ongoing pilot.
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Pinole, Calif., in the Bay Area, is using digital technology from eTRAKiT and Symbium to make permitting and approval faster and easier on home improvement jobs and rooftop solar installations.
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The Texas Parks and Wildlife Department is about to update the look and name of its mobile app for hunters and anglers. On Thursday, My Texas Hunt Harvest will become Texas Hunt & Fish.
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The new state digital ID, available through Apple’s App Store and Google Play, was released in June. Mobile ID can be used by anyone with a state-issued driver’s license, permit or non-driver ID.
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Mayor Justin M. Bibb has chosen Stephanie Wernet, a veteran technologist most recently at Breakthrough Public Schools, as Cleveland's next chief innovation and technology officer. The city enlarged the job's responsibilities this spring.
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Residents of the Buckeye State gained the ability Wednesday to add their driver’s licenses to their Apple Wallets — and more than 75,000 had done so by late Friday, the state said.
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Recent data walks, and the city’s newly launched digital rights platform, inform residents on how city technologies collect their personally identifiable information, and how it is stored.
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The county’s chief executive demonstrated the new system’s coverage and use of artificial intelligence earlier this week. It uses 104 cameras on the Ma and Pa Heritage Trail to provide a nearly 360-degree live view of the path.
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The City Council will consider a three-year pact that would create a platform for consumers to choose an Internet service provider and sign up for service. Its open-access concept is relatively new in the U.S.
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The company behind the cryptocurrency mine, Blockfusion Ventures, is exploring powering the endeavor by a nuclear microreactor. A “technical assessment” of “advanced power supply systems” for its data center is on the way.
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The local government will soon offer automated external defibrillators (AEDs) by air. The program was paid for with a $4 million grant from the American Heart Association and is in addition to existing AEDs in public places.
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The Midwest state is the fifth in the nation to enable residents to take their licenses digital. But officials said Wednesday that does not replace a physical ID — which is still needed for driving and interacting with law enforcement.
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