Government Experience

Even smaller transit systems like Valley Regional Transit in Boise, Idaho, are turning to account-based fare payment systems in a push to modernize the transit experience and integrate it with other mobility options.

A House panel on Tuesday grilled the Department of Veterans Affairs official responsible for a new health records system that has caused delayed care at Spokane's VA hospital and left employees exhausted and demoralized.

Over half of the computers in the Dauphin County Library System couldn't be used by the public because of COVID-19 precautions. This week saw the return of all computers for public use.

A cyber attack has temporarily shut down the computer system and website of the Toledo Lucas County Public Library. Officials don't know how long it will take to get the network working again.

A new website launched by the Kentucky Chamber Foundation and Workforce Center helps job seekers and employers connect through an automated and intuitive system. The product replaces a less advanced site.

Thanks to an increase in citizen participation after San Diego transitioned to virtual public meetings during March 2020, local officials say they will keep the meetings completely online.

A recently formed diversity and inclusion council within Tennessee's Strategic Technology Solutions agency looks to address workplace diversity by creating a safe space for employees to discuss and learn about related issues.

Officials in Berks County, Pa., corrected false election information that was sent in two emails from a state representative. The lawmaker pointed out that the county had sent out an inaccurate letterhead.

Ohio has announced a new pilot that involves using mass spectrometers to increase efficiency and safety around drug testing to increase officer safety, aid in investigations and help connect individuals to treatment.

Hackers exploited a vulnerability in out-of-date Atlassian software used by the University of Colorado Boulder and compromised the data of about 30,000 people. No financial info or Social Security numbers were leaked.

Local governments, including Sacramento, Calif., and Kauai County, Hawaii, have turned to City Portal by Airbnb to develop and manage short-term rental policies and gain short-term rental market insights.

In an effort to compete with Zoom, Cisco will release new video conferencing products and features later this year and in early 2022. The releases will address everything from background noise to worker inclusion.

The bill, which passed the Ohio Senate earlier this year, passed the Ohio House Criminal Justice Committee yesterday. The legislation would make telecommunications fraud a fourth-degree felony.

The Employment Development Department received massive scrutiny from California lawmakers yesterday. The agency, which manages the unemployment insurance system, has been slow to fix its many problems.

Next week, the Central Ohio Transit Authority will fully roll out a new digital fare system. Riders can pay with an app or smartcard with money loaded on it. The system automatically caps what users spend in a month.

The idea behind killware, a new type of cyber attack, is to disable or manipulate the electronic or computer equipment that humans depend on, resulting in potential harm or death to individuals.

Nadia Hansen concludes two years as CIO of Clark County, Nev., leaving behind a more human-centric department. In her next role, she will help support digital transitions for state and local governments worldwide.

If passed, the proposed legislation would prevent Internet providers from blocking, throttling or engaging in the paid prioritization of providing Internet service to Massachusetts residents.