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Lea Eriksen, who has been serving as director of the Department of Technology and Innovation for the Southern California city, will become the next senior assistant city manager in Culver City. -
The new release from the National Association of State Chief Information Officers provides guidance for state CIOs, and an overview of how agencies are navigating the landscape of agentic artificial intelligence tools.
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Data center builds are on the rise across the country to power cloud computing and AI. Here’s how some local governments are taking action to ensure projects benefit the communities in which they are built.
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Georgetown University’s Beeck Center for Social Impact + Innovation has created a national map that highlights how governments are building capacity for 21st-century service delivery. Progress varies widely.
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Not a cyber attack, the “internal service degradation” on Cloudflare’s network interrupted online operations for several states, municipalities and regional transit, health and human services organizations.
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A new multi-agency effort is intended to bring AI tools to residents, to simplify access to benefits, reduce child poverty and improve housing access. The endeavor will let staffers embed AI in daily workflows.
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Staff from the Southern California city, from Fairfield, Calif., and South Bend, Ind., examined the reasons why technology projects were unsuccessful at the recent GovAI Coalition Summit.
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As states get ready for federal accessibility compliance, the National Association of State Chief Information Officers has released a step-by-step guide to ensure access is part of purchasing, too.
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A new report examines state work on AI and highlights actions government leaders can take to help drive AI adoption, from equipping the workforce to fostering research in support of the technology’s use.
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Boston’s new 311 system replaces one that could no longer deliver on the city’s needs. The no-code platform leverages AI to help officials be more efficient and agile as these needs evolve.
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AI technology is quickly placing itself at the center of digital government tools. But the goals in using it remain the same: improving efficiency, saving money and achieving better outcomes for residents.
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AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why fixing policies is the first step to successful AI in customer service.
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Demonstrating equity, transparency and accountability can guide AI in delivering value, Jaime Wascalus, CIO for Saint Paul, Minn., said Thursday during the second annual GovAI Coalition Summit.
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State, local and federal elected leaders examined the landscape around AI technology and policymaking Wednesday at the second annual GovAI Coalition Summit in San Jose. An industrial revolution, one said, is near.
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The city’s new request for information invites innovators — from startups to major tech firms — to apply artificial intelligence solutions to city operations, public access and transparency challenges.
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By investing in streamlined technology tools and taking a collaborative approach to working with the development community, San Antonio's permitting and inspections process has better outcomes for staff and residents.
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Glitches with new ballot tabulators delayed the vote counting in some of the most closely watched and contested local elections across the state of Connecticut this week.
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San Jose Mayor Matt Mahan opened the second annual GovAI Coalition Summit by announcing a new public-private partnership initiative to bring artificial intelligence education to any resident who wants it.
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Los Angeles County is using new technology in its L.A. Found program, which aims to help the county find people with Alzheimer’s, autism, dementia, or other cognitive conditions who may wander.
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Chief Data Officer Jason Lally, who had been in state service for a total of about four years, announced he has departed from the role. Gov. Gavin Newsom had appointed him to the position in June 2024.
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The AI Readiness Project is an endeavor intended to help states, territories, and tribal governments build their capacity to use AI responsibly through convenings, knowledge sharing and pilots.
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