Health and Human Services

The state Department of Job and Family Services received a national award for integrating artificial intelligence to enhance its handling of state unemployment services. Uses include speeding up call processing.

The new data analytics platform brings health, public safety and service information into a single view, in an effort to help officials guide substance abuse prevention efforts and resource decisions.

New research from Georgetown’s Beeck Center for Social Impact + Innovation reveals how states are navigating technology, governance and operations to improve access to public benefits like SNAP and Medicaid.

With a $755,000 grant from the nonprofit Proof Positive, the play2PREVENT Lab at Dartmouth College is leveraging behavioral science to build “serious games” for youth on the autism spectrum.

A North Carolina school district has contracted with Howard Technology Solutions for software designed to bar students from accessing illicit material online, which has become a bigger problem in the era of 1:1 devices.

The unique deal, done without venture capital or private equity, will position Nava’s public service delivery platform as an open source, end-to-end option for agencies to modernize their tech, Nava’s CEO said.

Commissioners OK’d spending about $39,000 for software to better coordinate crisis services, particularly around mental health and substance abuse. It is intended to improve public-facing case management.

The state’s Department of Economic Security is on a journey to modernize the ways in which it provides human services. Now, officials are looking to integrate AI to help staff more efficiently serve clients.

The university's College of Medicine will collect data through eyeglasses and smartphones to capture student-patient interactions, then provide personalized feedback on clinical reasoning and communication skills.

The government technology supplier says its new AI-backed tool can help states reduce costly mistakes on SNAP applications. Such mistakes could lead to even larger cuts in federal assistance.

Minnesota’s case is one of several breaches of late involving legitimate access, a recurring issue in provider-heavy government health and human services systems.

The American Medical Association awarded $12 million across 11 institutions to implement artificial intelligence-powered feedback for students on tasks like clinical reasoning and interactions with patients.

To support students facing mental health stressors in the digital age, school leaders must explain features like “data mining” and “engagement algorithms,” and give kids chances to develop social skills offline.

Public agencies use software from Libera for vocational rehabilitation. CiviCore, once part of Neon One, has government clients that include courts, schools and health and human services departments.

A lab at the University of Idaho will use a Department of Defense grant to develop machine learning models that might be able to analyze biometric data from military members and assess risk of PTSD.

As digital tools become more embedded in teaching and learning, questions about wellness, engagement and balance are affecting how districts think about instructional quality and responsible technology governance.

The state Department of Commerce’s Office of Artificial Intelligence Policy is working with an AI-powered health platform to support faster prescription renewals for state residents with chronic conditions.

Maple and Superior school districts in Wisconsin partnered with Essentia Health to reduce wait times and improve access to care for routine checkups, illness and injuries, behavioral health and chronic conditions.