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Jennifer Ricker

Jennifer Ricker stepped down as secretary of the Department of Innovation and Technology on Monday. As her deputy, Brandon Ragle, takes over the role, Ricker reflects on her time in the position.
Ricker, the CIO and secretary of Illinois’ Department of Innovation and Technology, will leave the role next week. Ricker has served as Illinois CIO for just under two and a half years, seeing the state through COVID-19.
State IT organizations are struggling to fill their ranks, forcing many to re-examine how they hire. Illinois CIO Jennifer Ricker describes the state’s efforts to add entry-level roles and edit job descriptions to create new pathways in.
On the heels of a major financial upgrade, Illinois CIO Jennifer Ricker talks about what’s at stake as the Department of Innovation and Technology stands up a core HR system for tens of thousands of state employees.
As NASCIO convened in person in Seattle for the first time in two years, Acting Secretary and CIO for the Illinois Department of Innovation and Technology Jennifer Ricker discusses efforts to streamline access to internal and external state systems.
As part of an effort to standardize and integrate Illinois' core business processes, the last seven agencies have been moved over to the state's enterprise resource planning finance platform.