The CIO's Agenda

State CIO Madhu Gottumukkala reflects on lessons learned and IT advances focused on better public service, as he prepares to depart for a new cybersecurity role with the federal government.

Ragle brings more than two decades of experience to the role of state CIO, including in leadership roles managing enterprise applications and the state technology budget for the Department of Innovation and Technology.

The focus for South Dakota’s most populous city is improving the user experience for digital government operations. Officials are starting with a closer look at the experience staffers have on the city systems they use.