Many state CIOs describe themselves as advocates for digital government, backed by strong executive leadership and innovative IT staff across the organization. The 2016 Digital States survey from the Center for Digital Government identified Missouri as one of five states deserving of an "A" grade in its bi-annual survey measuring the effectiveness of technology efforts at the state level.
At the NASCIO conference this past September in Florida, Missouri CIO Rich Kliethermes credited his state's success, in part, to its ability to quantify results.
Missouri also received special recognition from the Center for Digital Government for its IT achievements related to public safety. Here, Kliethermes describes recent modernization projects from the Missouri State Highway Patrol and the Department of Corrections.
Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.