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Government agencies need to collect data across the enterprise to protect their networks and respond in case of a breach. But what’s even more critical than data collection is putting all that information into context. -
Researchers from the Portland, Ore., metro area are collecting data on trees in urban environments to help predict the effects of climate change and resident health, particularly on underserved communities.
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A new book from Harvard Business Review provides practical advice to policymakers for those times when residents don’t do what you thought they would.
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Forget spreadsheets. Visualization is what residents need to be able to drive action on issues.
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Can private company that specializes in airport management, with access to worldwide technology and best practices, produce more customer satisfaction, better airline relationships and more net revenue?
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All negative comments are not created equal, and how you deal with them says a lot about your agency.
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Somebody tell government: A great online presence isn’t reserved for agencies with extensive resources.
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Is your metrics program coordinated with decision-making?
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Improving communications to job-seekers and creating a more tech-friendly city environment can go a long way toward appealing to the best of the IT world.
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Our Top 25 Doers, Dreamers and Drivers honors people inside and outside of government with a grand vision and the grit to execute on it.
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While large cities have long embraced open data, smaller cities are just beginning to implement such policies, largely in partnership with the What Works Cities initiative.
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While it’s cool to offer cutting-edge connected technologies, the ultimate goal is to make communities safer and more energy efficient, to improve service delivery, and so on.
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Responsive government requires using the likes of Siri and Alexa to help answer questions and complete simple tasks and commands.
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Your agency isn’t just implementing a social media policy to legally cover your butt — it is important that employees and citizens actually understand it.
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From outsourcing and transparency to the specter of artificial intelligence, organized labor has struggled to balance technology with workers’ rights.
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Could the latest Facebook scandal cause America to permanently change the way we handle our privacy laws?
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This year’s awardees offer a fresh set of stories that are filled with good ideas.
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It's been 10 years since the world first discovered blockchain. The hype about its potential has been extraordinary, but there's still no killer app.
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Human-centered design may sound trendy, but it could change how government serves citizens.
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A close look at U.S. presidential election predictions shows that more investment in data, not less, is the way to avoid replicating these problems in the future.
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In 2017, the state and local government market is expected to spend an estimated $101.3 billion on IT compared to just $81.6 billion for federal government (excluding defense).
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