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Southbridge, Mass., now has a way for citizens to submit crime tips anonymously and receive police notifications by downloading the free "Southbridge PD" app. Officials say crimes in progress still require a call to 911.
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Two-way communication during an emergency event is what public safety officials are advocating for with the so-called CodeRed program.
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Patrol officers will soon be able to issue citations and quickly file them with district courts from their cruisers.
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City officials approved a $20,000 deal with Municode to rework online services and public-facing portal.
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Roughly 2,800 city customers have registered with the updated billing system since it launched earlier in the month.
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Delaware is the latest state to pilot a mobile driver's license for residents, partnering with IDEMIA, which provides its current physical drivers' licenses.
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CIO John MacMillan talks about Pennsylvania’s strategy in uniting technical and human resources staff into six delivery centers, and results from an early pilot. -
All city departments will be using the CityWorks suite of tools in the hopes of streamlining daily operations and communication.
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Gov. Larry Hogan unveiled the new state portal, which features a chatbot and the ability to file pertinent business documents online.
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Attorney General Josh Hawley determined last week that there was no evidence Gov. Eric Greitens or his staff had used a confidential text app to circumvent public records law.
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We live in an age of continuous disruption and transformation, which means CIOs have to become brokers, integrators and orchestrators.
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A partnership between LA County and California State University, Los Angeles could change how the Parks and Recreation Department manages its vehicle fleet.
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The California Public Utilities Commission is deploying new mobile- and Internet-friendly apps and platforms to modernize customer and employee interactions.
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A full-time staff of law enforcement, EMS and firefighters would be available for peer counseling.
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Despite Arizona's federated model, CIO Morgan Reed talks about how a coordinated approach is reaping benefits.
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Though around 4,000 of the devices have been installed by the Eugene Water and Electric Board, roughly a third of those customers have not consented to the use of remote features.
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Some 500 parking meters are now able to take payments via smartphone.
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From gunshot detection to data collection, officials want to see technology playing a bigger role in the city’s decision-making process. But where to invest and how to pay for it remain unknown.
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The Smart Cities Living Lab is a test bed for numerous smart technologies in downtown Dallas that has become a mecca for tourism and the arts.
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A new information network is putting the collective wisdom of public sector IT agencies within reach of their colleagues and trying to solve some of the big problems that vex government.
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The city is leveraging a mobile app and centralized system to improve services to residents.
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