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Everbridge Launches New Dashboard for Emergency Responses

The new Everbridge 360 joins an increasingly crowded field where companies are racing to produce better dashboards. This new product offers upgrades and what the company calls a “unified view” of critical event management.

Dark storm clouds in the sky over a green field with a tornado forming from the clouds.
The battle of the dashboards — among the main features of government technology in 2023 — has gained a new entrant, this one from critical event management company Everbridge.

The Everbridge 360 has made its debut, joining a field increasingly crowded with dashboards not only designed for public safety and hazard management, but also civic planning and a variety of other tasks.

As the company put it in a statement, Everbridge 360 combines into a single platform the company’s risk intelligence, communication, collaboration and coordination tools. That provides what Everbridge calls a “comprehensive, unified view” of critical events to public officials and other users.

The new platform also includes a refreshed user interface; simplified workflows; the ability to customize critical event configurations depending on agency need; and other updated features, according to the statement. Existing Everbridge clients who use the new product can move easily among applications within the company’s tech ecosystem, the company said.

A demonstration offered by the company showed a platform that could, for instance, track storms in detail, and according to parameters set by particular officials so that public safety agencies could prepare and respond according to real-time data.

“With Everbridge 360, we are taking resilience to the next level, providing our customers with a new, unified interface for streamlining critical event response — enabling organizations to know earlier, respond faster, and improve continuously to any crisis, business disruption, or IT incident,” said David Wagner, Everbridge CEO, in the statement.

Dashboards — a term first used in the 1840s to describe “a screen in front of a usually horse-drawn vehicle to intercept water, mud or snow,” according to Merriam-Webster — speak not only to 21st-century expectations of having information in one place, but better management of mountains of data.

The benefits of dashboards for governments are clear, according to one source — a finding that points to even more dashboard competition in the years to come.

“With dashboards, data is easier to digest, so agencies can see patterns, spot problems before they happen, and identify successes that could have gone unnoticed,” according to an article from FUSE, which works with local governments on racial issues. “In turn, people can make smarter, faster, more effective decisions.”